Dining Server

Job Overview:

As a Server, you will provide exceptional dining services to our residents in a warm and welcoming environment. Responsibilities include taking orders, serving meals, ensuring dietary needs are met, and maintaining a clean and organized dining area.

Responsibilities:

•          Set up and break down all dining areas in the appropriate time manner. All set up done 30 minutes before opening time.
•          All silverware, glasses and plates are to be clean, chip free, maintained and free of spots.
•          Always be in uniform during your shift.
•          Must be well educated on all menus including wine lists. Check with Chefs for specials.
•          Have a working knowledge of all allergies, food ingredients and preparation methods for menu items.
•          Always maintain a working presence on the dining room floor. Tend to all customers’ needs in a timely and professional manner. Be proactive at problem solving.
•          Adhere to schedule, if changes need to be made inform a manager at least a week in advance, actively seek a replacement for a shift that you will not be able to cover.
•          Maintain a clean, organized, and sanitary workstation always in BOH.
•          Scrape all plates and place them in an organized fashion in dish pit (correct glasses in glass racks, plates of similar shape stacked together).
•          Adheres to prescribed sanitation practices and procedures.
•          Maintain all checklists and standards while on your shift.
•          Ability to communicate effectively with residents, families, staff, vendors and the general public.
•          Must have compassion for and desire to work with the elderly and understand that for each resident the facility is considered the Resident’s home.
•          Must demonstrate the ability to work responsibly as a team member as well as an individual.
•          Perform job duties for residents and with team members in a courteous and professional manner.
•          Take the initiative to ensure resident safety and satisfaction is a priority.
•          Meet and greet visitors in a friendly, helpful manner (visitors include anyone who visits the community; specifically, current residents’ families and friends, prospective residents and their families, referral sources, vendors and regulators).
•          Answer phones appropriately, according to company and community standards.
•          Communicate professionally and cooperate with supervisors and all community personnel.  
•          Must be able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people within the community.
•          Ensure compliance and understanding of all regulations regarding residents’ rights.
•          Perform other job duties assigned.