Client Care Supervisor

Company Overview:
For over 40 years, Caprock Home Health has been a trusted name in compassionate, patient-centered care across Texas. As the state’s largest family-owned home health agency, we pride ourselves on creating a supportive, collaborative environment for our staff while empowering our clients to remain safe, comfortable, and independent in their homes.

Job Summary:

The Client Care Supervisor is responsible for overseeing client care services and supervising Attendants to ensure safe, compliant, and high-quality service delivery. This role includes client assessments, supervision of Attendants and Clients, scheduling visits, training, documentation, and regulatory compliance.

Key Responsibilities:

• Conduct client assessments and develop service plans
• Complete required supervisory and annual visits
• Monitor service delivery, authorized hours, and EVV compliance
• Maintain regular client communication and update care plans as needed
• Document and report changes in client condition
• Recruit, hire, train, and evaluate Attendants
• Provide training on safety, infection control, and billing
• Ensure compliance with healthcare regulations, OSHA, and agency policies
• Coordinate care with office staff and clinicians
• Arrange backup coverage and provide direct care when necessary

Qualifications:

• High school diploma/GED plus:

  • Two years of full-time college study, OR

  • Two years Supervisory experience in a healthcare or community-based setting

General Requirements:

• At least 18 years of age.

• Valid Texas driver’s license.

• Clear criminal background check.

• Spanish language skills are a plus.

Physical Requirements

• Perform personal care tasks in client homes

• Lift up to 30 lbs

• Assist with positioning clients (up to 200 lbs independently; more with equipment/assistance)

• Travel to client homes and navigate various environments

Job Type

Full-Time (In-Person)

Benefits

• 401(k)

• Health, Dental, and Vision Insurance

• Life Insurance

• Paid Time Off