What are the responsibilities and job description for the TJJD Case Manager II - III - IV - Institutional (MCL) position at CAPPS?
Agency Information
We are committed to transforming lives and building safter communities by working collaboratively, communicating openly, and upholding the highest standards of integrity and professionalism. Our team models accountability, transparency, and respect, taking proactive steps to ensure the physical and emotional safety of youth, staff, and the community. We strive for excellence through continuous growth, thoughtful decision making, and mission driven collaboration, supporting one another while embracing challenges that lead to meaningful, longterm impact.
Job Description
Performs moderately complex (journeylevel) to advanced and/or supervisory (seniorlevel) case management work to develop and maintain longterm contact with assigned youth, their families, and providers for medical, social, educational, and related service needs. Work involves completing case file reviews, case planning, family involvement and group service delivery, developing goals, and evaluating outcomes. Performs discharge and release functions to ensure coordination of service delivery throughout the youth's commitment in TJJD. May be required to working in excess of 40 hours per work week, different shift patterns, and be oncall.
Career Path Promotion Opportunity: This position is within the approved TJJD Case Manager career path. An employee is hired at a level corresponding with the career path education and experience requirements and may promote up to Case Manager IV without competing for a vacant position after the employee meets: (1) the education and experience requirements for the next higher level; and (2) the established performance criteria per agency policy (PRS.15.07).
PreService Training Academy Requirement: Newly hired case managers or rehired case managers who separated more than 18 months will be required to attend the preservice training academy. Case managers who have worked for TJJD and return to employment within 18 months of their separation date are not required to attend the preservice academy and will be placed in fulltime status on their date of employment.
Levels of Work Performed by Career Path Level:
Case Manager II: Performs moderately complex (journeylevel) work under general supervision with moderate latitude for the use of initiative and independent judgment.
Case Manager III: Performs highly complex (seniorlevel) work under limited supervision with considerable latitude for the use of initiative and independent judgment.
Case Manager IV: Performs advanced and/or supervisory (seniorlevel) work under minimal supervision with extensive latitude for the use of initiative and independent judgment.
Essential Job Duties
Performs stage assessments, requests missing documentation as needed and conducts ongoing assessment for assigned caseload.
Completes Case Planning for assigned caseload, applies appropriate strategies to facilitate youth progress through Dialectical Behavior Therapy (DBT), and conducts risk assessments, including Behavior Chain Analysis (BCA), to initiate and promote change in behavior patterns.
Proficiency in Behavior Chain Analysis is demonstrated by case manager scoring a 3 or higher on BCAs independently submitted within 6 months of completion of OJT and initial caseload assignment.
Completes specialized referrals (e.g., additional assessments, Mental Health Treatment Program/Mentally Retarded Offender Program (MHTP/MROP) referrals, Texas Correctional Office on Offenders with Medical and Mental Impairments (TCOOMMI) , etc.).
Monitors case load in order to complete transition planning.
Conducts and facilitates required groups for assigned caseload, including Dialectical Behavior Therapy (DBT) groups. Plans for scheduled and unanticipated leave of absences to ensure the provision of group services by an approved alternate group leader.
Participates in staff development, including the Agency approved treatment program, group facilitation, Case Management Standards (CMS), and casework training.
Provides individual sessions to assigned caseload to conduct assessments, discuss identified behavior changes resulting in increase and decrease of risk and transition planning.
Provides updates to family/guardian about progress in the program, including stage assessments, behavior changes, and transition planning.
Completes documentation of services, stage assessment data entry, and maintains casework subfile.
Reports any presence or perception of racial, ethnic, and/or gender disparities.
Performs a variety of related duties not listed, to be determined and assigned as needed.
Performs all duties in compliance with agency safety policies and procedures:
Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.
Will be required to travel up to 20% of the time.
Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others.
Minimum Qualifications
Unrelated Bachelor's degree. No experience required.
OR
High School diploma or equivalent, and
Fifteen (15) semester hours of college course work, and
One (1) year fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Less than fifteen (15) semester hours of college course work, and
Two (2) years fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
Requirements for Case Manager III Pay Level Two (2):
Bachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal JusticeCorrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or another related social sciences field. No experience required.
OR
Unrelated Bachelor's degree, and
Two (2) years fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Fifteen (15) semester hours of college course work, and
Three (3) years fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Less than fifteen (15) semester hours of college course work, and
Four (4) years fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
Requirements for Case Manager III ¿ Pay Level Three (3):
Bachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal JusticeCorrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or another related social sciences field, and
Two (2) years of fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
Unrelated Bachelor's degree, and
Four (4) years fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Fifteen (15) semester hours of college course work, and
Five (5) years fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Less than fifteen (15) semester hours of college course work, and
Six (6) years fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
Requirements for Case Manager IV Pay Level Four (4):
Master's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal JusticeCorrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or another related social sciences field. No experience required.
OR
Bachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal JusticeCorrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or another related social sciences field, and
Four (4) years fulltime wageearning experience consisting of any combination of the following: casework or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; o
We are committed to transforming lives and building safter communities by working collaboratively, communicating openly, and upholding the highest standards of integrity and professionalism. Our team models accountability, transparency, and respect, taking proactive steps to ensure the physical and emotional safety of youth, staff, and the community. We strive for excellence through continuous growth, thoughtful decision making, and mission driven collaboration, supporting one another while embracing challenges that lead to meaningful, longterm impact.
Job Description
Performs moderately complex (journeylevel) to advanced and/or supervisory (seniorlevel) case management work to develop and maintain longterm contact with assigned youth, their families, and providers for medical, social, educational, and related service needs. Work involves completing case file reviews, case planning, family involvement and group service delivery, developing goals, and evaluating outcomes. Performs discharge and release functions to ensure coordination of service delivery throughout the youth's commitment in TJJD. May be required to working in excess of 40 hours per work week, different shift patterns, and be oncall.
Career Path Promotion Opportunity: This position is within the approved TJJD Case Manager career path. An employee is hired at a level corresponding with the career path education and experience requirements and may promote up to Case Manager IV without competing for a vacant position after the employee meets: (1) the education and experience requirements for the next higher level; and (2) the established performance criteria per agency policy (PRS.15.07).
PreService Training Academy Requirement: Newly hired case managers or rehired case managers who separated more than 18 months will be required to attend the preservice training academy. Case managers who have worked for TJJD and return to employment within 18 months of their separation date are not required to attend the preservice academy and will be placed in fulltime status on their date of employment.
Levels of Work Performed by Career Path Level:
Case Manager II: Performs moderately complex (journeylevel) work under general supervision with moderate latitude for the use of initiative and independent judgment.
Case Manager III: Performs highly complex (seniorlevel) work under limited supervision with considerable latitude for the use of initiative and independent judgment.
Case Manager IV: Performs advanced and/or supervisory (seniorlevel) work under minimal supervision with extensive latitude for the use of initiative and independent judgment.
Essential Job Duties
Performs stage assessments, requests missing documentation as needed and conducts ongoing assessment for assigned caseload.
Completes Case Planning for assigned caseload, applies appropriate strategies to facilitate youth progress through Dialectical Behavior Therapy (DBT), and conducts risk assessments, including Behavior Chain Analysis (BCA), to initiate and promote change in behavior patterns.
Proficiency in Behavior Chain Analysis is demonstrated by case manager scoring a 3 or higher on BCAs independently submitted within 6 months of completion of OJT and initial caseload assignment.
Completes specialized referrals (e.g., additional assessments, Mental Health Treatment Program/Mentally Retarded Offender Program (MHTP/MROP) referrals, Texas Correctional Office on Offenders with Medical and Mental Impairments (TCOOMMI) , etc.).
Monitors case load in order to complete transition planning.
Conducts and facilitates required groups for assigned caseload, including Dialectical Behavior Therapy (DBT) groups. Plans for scheduled and unanticipated leave of absences to ensure the provision of group services by an approved alternate group leader.
Participates in staff development, including the Agency approved treatment program, group facilitation, Case Management Standards (CMS), and casework training.
Provides individual sessions to assigned caseload to conduct assessments, discuss identified behavior changes resulting in increase and decrease of risk and transition planning.
Provides updates to family/guardian about progress in the program, including stage assessments, behavior changes, and transition planning.
Completes documentation of services, stage assessment data entry, and maintains casework subfile.
- Reads, reviews, and properly applies information found in youth records related to the youth health and safety and to the security of the facility; and provides appropriate information to other staff.
- Complies with policies, procedures, rules, and regulations; and prepares and maintains records, forms, and reports.
Reports any presence or perception of racial, ethnic, and/or gender disparities.
Performs a variety of related duties not listed, to be determined and assigned as needed.
Performs all duties in compliance with agency safety policies and procedures:
- Reports safety hazards and corrects hazards when possible.
- Completes required documentation in the event of an accident/injury within requested time frames.
Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.
Will be required to travel up to 20% of the time.
Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others.
Minimum Qualifications
Unrelated Bachelor's degree. No experience required.
OR
High School diploma or equivalent, and
Fifteen (15) semester hours of college course work, and
One (1) year fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Less than fifteen (15) semester hours of college course work, and
Two (2) years fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
Requirements for Case Manager III Pay Level Two (2):
Bachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal JusticeCorrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or another related social sciences field. No experience required.
OR
Unrelated Bachelor's degree, and
Two (2) years fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Fifteen (15) semester hours of college course work, and
Three (3) years fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Less than fifteen (15) semester hours of college course work, and
Four (4) years fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
Requirements for Case Manager III ¿ Pay Level Three (3):
Bachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal JusticeCorrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or another related social sciences field, and
Two (2) years of fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
Unrelated Bachelor's degree, and
Four (4) years fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Fifteen (15) semester hours of college course work, and
Five (5) years fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Less than fifteen (15) semester hours of college course work, and
Six (6) years fulltime wageearning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
Requirements for Case Manager IV Pay Level Four (4):
Master's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal JusticeCorrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or another related social sciences field. No experience required.
OR
Bachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal JusticeCorrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or another related social sciences field, and
Four (4) years fulltime wageearning experience consisting of any combination of the following: casework or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; o
Salary : $4,020 - $6,336