What are the responsibilities and job description for the HR Compliance Specialist position at CapMetro?
Job Description
WHO WE'RE LOOKING FOR
The HR Compliance Specialist reports to the Program Manager, People Services and Analytics and serves as a compliance-focused resource within the Employee Resource Center (ERC). This role responds to Tier 1 People & Culture inquiries and owns routine compliance activities while also performing transactional responsibilities across ERC operations. The HR Compliance Specialist applies employment policies in routine and moderately complex matters, ensures documentation integrity and provides guidance on processes and compliance standards. The Advisor II exercises professional judgment while promoting consistency, operational reliability, and regulatory compliance.
Responsibilities
WHAT YOU'LL BE DOING
Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.
ERC Service Delivery & Transaction Processing
WHAT YOU BRING
Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature.
Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment.
Incumbents must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions.
Reasonable accommodation may be made to enable individuals with disability to perform the essential functions as previously described.
WORK AUTHORIZATION
Visa sponsorship is not available for this position. All applicants must be currently authorized to work in the United States.
Mobility Status
As a Hybrid position, onsite presence is guided by team collaboration needs, customer and front-line team member interactions, and role responsibilities. People leaders will set expectations for onsite presence; however, incumbents are generally encouraged to work 8 to 12 days in office per month. Mobility status is subject to change at any time based on business needs and organizational decisions.
SECURITY SENSITIVE POSITION
This position has been identified as a “Security Sensitive” position. CapMetro will conduct annual background checks on incumbents in this position. A position is “Security Sensitive” if the incumbent handles currency, has access to sensitive computerized databases, has access to master keys, or works in an area of the CapMetro that has been designated as a security-sensitive area.
About Us
CapMetro is Austin's regional public transportation provider. We've been around since 1985 and work every day to give residents, commuters, and visitors the best possible transit options available to match their busy everyday lives.
We're always on the move, connecting people with jobs, schools, restaurants, shops, festivals, and other great places to hang out. In fact, we have more than 31 million boardings each year.
About The Team
At CapMetro, we work to empower, enhance, and serve the region and its communities through the responsible delivery of safe, reliable, high-quality transportation. We are driven by a culture of Safety, Equity, Transparency, Sustainability, and Innovation. These values guide us in our daily activities, and decision-making and position us to be a great community partner and to better serve our riders who trust us to get them where they’re going!
What’s In It For You
COMMITMENT TO EQUAL EMPLOYMENT OPPORTUNITY
CapMetro is an equal employment opportunity employer and committed to creating a welcoming environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. CapMetro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.
WHO WE'RE LOOKING FOR
The HR Compliance Specialist reports to the Program Manager, People Services and Analytics and serves as a compliance-focused resource within the Employee Resource Center (ERC). This role responds to Tier 1 People & Culture inquiries and owns routine compliance activities while also performing transactional responsibilities across ERC operations. The HR Compliance Specialist applies employment policies in routine and moderately complex matters, ensures documentation integrity and provides guidance on processes and compliance standards. The Advisor II exercises professional judgment while promoting consistency, operational reliability, and regulatory compliance.
Responsibilities
WHAT YOU'LL BE DOING
Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.
ERC Service Delivery & Transaction Processing
- Ensure transactional accuracy in employment verifications, unemployment documentation, motor vehicle record check processes, and related ERC activities.
- Receive and respond to Tier 1 People & Culture inquiries related to policies, procedures, benefits, compliance requirements, and general programs.
- Monitor compliance integrity across ERC activities and identify gaps requiring corrective action.
- Oversee employee records management ensuring compliance and an audit-ready state.
- Conduct documentation reviews to ensure adherence to established policies and audit standards.
- Support immigration documentation tracking and related compliance processes as directed.
- Interpret and apply policies in routine and moderately complex matters and ensure consistent application of procedures.
- Assist in providing routine guidance to leaders on progressive discipline processes and documentation requirements.
- Assist in drafting corrective action documentation and related communications.
- Support investigation preparation activities, including documentation gathering and case organization.
- Draft and revise standard operating procedures and process documentation to improve clarity and operational consistency.
- Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process by following safety and security policies and reporting concerns.
- Perform other duties as required and/or assigned.
WHAT YOU BRING
- Bachelors’ degree in Business Administration, Human Resources or a related field is required. Additional related experience may substitute for education on a year for year basis up to four years.
- Three (3) years of progressively responsible HR experience, including compliance and exposure to employee relations.
- Intermediate experience with Microsoft Office suite including Excel, Word, PowerPoint, SharePoint, Teams and Outlook, or similar software
- Working knowledge of employment law and regulatory compliance requirements.
- Strong professional judgment and problem-solving skills.
- Effective written and verbal communication skills.
- Ability to build productive working relationships across departments.
- Ability to manage competing priorities in a dynamic environment.
Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature.
Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment.
Incumbents must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions.
Reasonable accommodation may be made to enable individuals with disability to perform the essential functions as previously described.
WORK AUTHORIZATION
Visa sponsorship is not available for this position. All applicants must be currently authorized to work in the United States.
Mobility Status
As a Hybrid position, onsite presence is guided by team collaboration needs, customer and front-line team member interactions, and role responsibilities. People leaders will set expectations for onsite presence; however, incumbents are generally encouraged to work 8 to 12 days in office per month. Mobility status is subject to change at any time based on business needs and organizational decisions.
SECURITY SENSITIVE POSITION
This position has been identified as a “Security Sensitive” position. CapMetro will conduct annual background checks on incumbents in this position. A position is “Security Sensitive” if the incumbent handles currency, has access to sensitive computerized databases, has access to master keys, or works in an area of the CapMetro that has been designated as a security-sensitive area.
About Us
CapMetro is Austin's regional public transportation provider. We've been around since 1985 and work every day to give residents, commuters, and visitors the best possible transit options available to match their busy everyday lives.
We're always on the move, connecting people with jobs, schools, restaurants, shops, festivals, and other great places to hang out. In fact, we have more than 31 million boardings each year.
About The Team
At CapMetro, we work to empower, enhance, and serve the region and its communities through the responsible delivery of safe, reliable, high-quality transportation. We are driven by a culture of Safety, Equity, Transparency, Sustainability, and Innovation. These values guide us in our daily activities, and decision-making and position us to be a great community partner and to better serve our riders who trust us to get them where they’re going!
What’s In It For You
- Work with a diverse, collaborative, and energetic workforce whose focus is to bring innovation into the industry and how we serve our customers and team members.
- Utilize our free and reduced-fare transit service to get to the office and then plan to hit the gym (for free) and work with our onsite trainers, before heading back home.
- If you have children between the ages of 6 months and 6 years old, enroll them in the onsite award-winning Childcare and Learning Center.
COMMITMENT TO EQUAL EMPLOYMENT OPPORTUNITY
CapMetro is an equal employment opportunity employer and committed to creating a welcoming environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. CapMetro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.