Medical Receptionist for Eye Doctors office

Job Summary

We are seeking a dedicated and professional Medical Receptionist to join our eye care practice. The ideal candidate will possess strong administrative skills, excellent patient service abilities, and a comprehensive understanding of medical office operations. As the first point of contact for patients, you will be responsible for managing appointments, verifying insurance information, and maintaining accurate medical records. Your role is crucial in ensuring a smooth and efficient clinic experience while adhering to confidentiality and compliance standards.

Responsibilities

• Greet patients warmly and provide exceptional front desk customer service, including answering phones and scheduling appointments.
• Verify patient insurance coverage, including health insurance details such as Medicare, Medicaid, and private plans, ensuring accurate billing and claims processing.
• Manage electronic health records (EHR) system EyefinityPM and data entry.
• Collect payments, process medical collections, and handle billing inquiries with accuracy and professionalism.
• Assist with clinical documentation review, coding procedures using CPT codes, ICD-9/10 codes, and ensure compliance with HIPAA regulations.
• Maintain organized medical records and files while ensuring confidentiality of patient information in accordance with clinical confidentiality policies.
• Support administrative tasks such as filing, data entry, typing (including 10 key typing), and managing office supplies to ensure efficient clinic operations.
• Communicate effectively with patients over the phone using proper phone etiquette and provide clear instructions regarding appointments or follow-up care plans.
• Collaborate with clinical staff to facilitate smooth patient flow and coordinate scheduling for eye examinations or procedures.
• Demonstrate proficiency in Microsoft Office applications for documentation purposes and report generation.

Qualifications

• Prior experience working as a medical receptionist or administrative support in a healthcare setting, preferably within an ophthalmology or optometrist practice.
• Strong knowledge of medical billing processes, health insurance procedures, and familiarity with Medicare guidelines.
• Proficiency in EMR/EHR systems
• Understanding of medical terminology related to ophthalmology or general medicine is preferred.
• Excellent customer service skills combined with professional phone communication abilities.
• Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment.
• Bilingual skills are a plus to serve diverse patient populations effectively.
• Knowledge of HIPAA compliance standards and clinical confidentiality policies is essential.
• Competent computer skills including Microsoft Office Suite (Word, Excel) and basic data entry (10 key typing).

Join our team to deliver outstanding patient care through exceptional administrative support in a dynamic eye care environment!

Pay: $13.50 - $16.00 per hour

Expected hours: 35.0 – 42.0 per week

Benefits:

• Paid time off

Work Location: In person

Salary : $14 - $16