What are the responsibilities and job description for the Inside Sales Associate position at Capitol Lighting Gallery?
Company Description
Capitol Lighting Gallery is a trusted lighting and décor company located at 7008 Glenwood Ave in Raleigh, North Carolina. Known for its wide selection of high-quality lighting solutions, the company has built a strong reputation for exceptional customer service. Capitol Lighting Gallery serves clients with a dedication to providing innovative and stylish lighting that complements any space. With a commitment to excellence, it continues to be a local leader in the lighting and home décor industry.
Role Description
This is a full-time, on-site role located in Raleigh, NC. The Inside Sales Associate will engage with customers to drive sales, assist in lead generation efforts, ensure excellent customer satisfaction, and provide outstanding customer service. Responsibilities also include managing accounts effectively, maintaining product knowledge, and contributing to the company’s sales objectives. This role requires proactive communication with clients both in person and over the phone to understand their needs and offer suitable solutions.
Qualifications
- Proficiency in Inside Sales and Lead Generation techniques
- Strong focus on Customer Service and Customer Satisfaction
- Experience in Account Management and building client relationships
- Excellent verbal and written communication skills
- Ability to work collaboratively with a team in an on-site environment
- Knowledge or experience in the lighting or home décor industry is a plus
- High school diploma or equivalent; a degree in Sales, Business, or related fields is preferred
Compensation
Base Salary Commission