What are the responsibilities and job description for the Banquet Events Coordinator position at Capitol Hill Club?
Banquet Events Coordinator – FT
Related Titles: Banquet Events Administrator
Reports to: Banquet/Events Director
Supervises: No supervisory duties in this position.
Classification:
Education and/or Experience
• High School diploma or GED.
• Minimum one year of customer service, preferably in hospitality
• Proficient in Microsoft Word, Excel and Point of Sale systems; capable of creating Excel spread sheets.
Job Knowledge, Core Competencies and Expectations
• Knowledge of club’s Banquet reservations system and procedures.
• Able to handle multiple tasks and pressure.
• Knowledge of and ability to perform required role during emergency situations.
Job Summary (Essential Functions)
Assist the Events Manager and Director on member and client emails, answering the phone for Banquets Department. Responsibilities include the printing and organizing and providing information in support of Banquet events. Supports Events Manager & Director as assigned. Also assists concierge needs of club members when needed.
Job Tasks/Duties
• Supports on the reservations for the club’s Banquet events.
• Assists members and guests on questions of daily private functions/events.
• Supports on Banquet event problems and secures recommendations from her direct reports.
• Assists with completed BEO’s and oversees all admin duties assigned.
• Administrative support and duties as assigned by Events Manager and Director.
• Performs all administrative duties in the Banquet Office.
• Reports office equipment or fixtures not up to standards and has them repaired or orders.
• Must be knowledgeable of Banquet processes and SOPs.
• Other duties as needed
Physical Demands and Work Environment
• Must be able to keep composure during periods of high incoming phone calls and/or in-person requests.
• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch
and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
Job Knowledge, Core Competencies and Expectations
• Knowledge of club’s Banquet reservations system and procedures.
• Able to handle multiple tasks and pressure.
• Knowledge of and ability to perform required role during emergency situations.
Salary : $29 - $30