What are the responsibilities and job description for the Customer Service Representative position at Capitol Federal® Savings Bank?
Job Description
Do you enjoy helping customers achieve their financial goals? Capitol Federal is looking for a Customer Service Representative to join our team!
As a Customer Service Representative, you'll be the friendly face that welcomes customers, helps them with their everyday banking needs, and guides them into exciting new financial adventures.
What You'll Do
To learn more or apply go to https://www.capfed.com/about-capfed/careers
CapFed® is an equal opportunity employer.
Do you enjoy helping customers achieve their financial goals? Capitol Federal is looking for a Customer Service Representative to join our team!
As a Customer Service Representative, you'll be the friendly face that welcomes customers, helps them with their everyday banking needs, and guides them into exciting new financial adventures.
What You'll Do
- Help customers open checking, savings, and other accounts that fit their goals.
- Originate, process and close a variety of consumer loans.
- Process deposits, withdrawals, and other transactions with accuracy and efficiency.
- Answer questions, resolve issues, and make every interaction feel personal.
- Collaborate with teammates to deliver world-class customer service.
- 1-3 years of new accounts experience; consumer lending is preferred.
- Strong attention to details and accuracy.
- Exceptional customer service skills with the ability to build lasting relationships.
- A team-oriented mindset and commitment to shared success.
To learn more or apply go to https://www.capfed.com/about-capfed/careers
CapFed® is an equal opportunity employer.