Full-Time Commercial Concierge

We are seeking a professional and reliable Full-Time Commercial Concierge to join our team! This role is ideal for individuals who excel in creating welcoming environments, providing high-level customer service, and managing a wide variety of property and tenant needs. The Commercial Concierge is the first point of contact for tenants, visitors, and vendors, and plays a key role in supporting amenity spaces, events, and building operations. Strong communication, organization, and problem-solving skills are essential.

At Capitol Concierge Inc. our purpose is to create community and a best place to work where employees thrive, clients succeed, and inspiration is brought to life. We focus on services that create connection and community, events and traditions that turn the workplace into a work experience, and building activities that bring the workspace to life.

The Candidate’s Primary Role Will Be

• Event Planning/Tenant Relations Management – Develop appreciation programs and events from inception to conclusion. This may encompass themed events, memorable traditions, unique gifts and touches and interactive activities.
• Conference Room Coordination for state of the art Conference Center.
• Deliver Concierge Services - Connect our clients with a limitless range of high-quality products and services available from local, regional, and national businesses that gives clients the freedom to enjoy what matters most to them.
• Marketing and Promotion of Services and Events – Outreach consists of onsite, in-person creative techniques combined with technology and marketing collateral, with an ultimate goal of fostering client trust and promoting concierge services, amenity programs and tenant events.
  
  

At Capitol Concierge, We Are Looking For

• Proactive salesmanship empowered by interpersonal relationships
• Individuals with a passion for exceptional service
• A candidate who possesses a distinct ability to proactively connect, build relationships and express ideas and solutions with clarity and competence
• An ability to provide a high level of organization in each task performed from inception to completion
• Self-motivation and proactivity with an ability to manage time effectively
• Organized individuals with high attention to detail, and an outstanding ability to manage simultaneous task
• Projection of a self-confident demeanor with the ability to be flexible and approachable
• Ability to work both independently and in a team environment
  
  

Qualifications

• At least 2 years of proven corporate experience
• 2 years of Event planning experience
• Conference Room/Conference Center Coordination Experience
• Bachelor’s degree
• Proven computer skills (Microsoft Office Suite) as well as ability to learn concierge technology
• Proven customer service experience
• Marketing-oriented with ability to build lasting relationships
• Excellent verbal and written communication skills
• Comfort in a fast-paced, dynamic environment
• Ability to work with internal staff as well as external vendors and contractors
  
  

Company Benefits

Full time employees only

• Paid Time Off (PTO) – to be used for vacation, personal and sick leave
• Company paid life insurance $35K for Concierges and $50k for management
• Healthcare including Medical, Dental, and Vision including a 100% employer paid option.
• HRA Clarity Card - $250 company paid (with medical insurance enrollment only)
• Voluntary, employee-paid Short-term and Long-term disability
• Employee-paid Supplemental life insurance
• Flexible Spending Account
• Education Assistance Program
• 401k retirement plan
  
  

Part-time employees

• Sick leave
• 401k retirement plan
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.