Memphis, TN - Employment Specialist

Employment Specialist
Capitol City Residential Health Care

Reports to: Supported Employment Manager

Classification: Non-Exempt | Full-Time

Position Summary
The Employment Specialist supports individuals with intellectual and developmental disabilities
(IDD) in obtaining and maintaining meaningful, competitive, and integrated employment in the
community. This role involves direct service, advocacy, job development, coaching, and
collaboration with families, employers, and interdisciplinary teams.

Essential Duties and Responsibilities:
● Provide Discovery and Exploration services to help individuals identify vocational
interests and strengths
● Assist with job development including resume building, applications, mock interviews,
and transportation planning
● Support individuals during job searches, interviews, and initial onboarding
● Deliver on-the-job coaching, task analysis, and skill-building support
● Monitor job performance and collaborate with employers to ensure success
● Maintain accurate documentation, progress notes, and data collection per agency and
funding requirements (ECF CHOICES, 1915(c), etc.)
● Participate in Person-Centered Planning meetings, ISP development, and support teams
● Educate employers and coworkers on reasonable accommodations and disability
awareness
● Maintain knowledge of community resources, labor market trends, and vocational
rehabilitation services
● Ensure all services align with DIDD and MCO standards, TennCare policies, and internal
procedures
Qualifications
● High School diploma or GED required; Associate's or Bachelor's Degree in Human Services Education, or related field preferred
● Minimum 1 year of experience in supported employment, job coaching, or vocational
services
● Familiarity with ECF CHOICES, Discovery/Exploration, and Medicaid waiver services
preferred
● Strong organizational and communication skills
● Ability to work independently and manage multiple caseloads
● Proficiency with electronic documentation and Microsoft Office or Therap

● Must pass all background and credentialing checks as required by Capitol City and state
regulations

● Valid driver's license, reliable transportation, and proof of insurance required

Work Conditions
● This is a field-based position involving regular travel to client homes, workplaces, and
community locations

● Flexible hours, including occasional evenings or weekends depending on participant
needs
● Must be able to sit, stand, walk, and lift up to 25 lbs occasionally

Core Competencies
● Advocacy & Empowerment
● Community Engagement
● Disability Competency
● Confidentiality and Ethics
● Professionalism and Accountability