What are the responsibilities and job description for the Auto Collision Manager position at Capitol City Ford?
Body Shop Manager
Capitol City Ford, a dealer in Indianapolis since 1984, is looking for someone to join our team now and that the right person will assume the Body Shop Manager role when our current manager retires later this year.
- Greet customers and assist them with any inquiries they may have
- Perform vehicle inspections and document any concerns
- Consult with insurance companies on applicable repairs
- Keep the customer and the insurance company informed on completion times, expenses, and possible changes
- Remain involved with delivery of vehicles to customers upon completion to assure all customer concerns can be addressed
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Spend quality time building a relationship with customers and insurance companies
We offer GREAT pay PLUS all the BENEFITS!
- Competitive Pay
- Medical/ Dental/ Life/ AFLAC
- 401K with Employer Contributions
- Paid Holidays/ Vacation Days
- Subsidized Demo Program
- Direct Deposit
- Monday thru Friday, Day Shift
Plus, you'll benefit from the stability that comes almost 4 decades of sustained growth! We invite you to see for yourself how you could benefit professionally and personally from working with Bob Thomas Dealerships.
Requirements
- Hard working with an energetic personality
- Prior experience working with customers and providing an exceptional experience
- Prior collision estimating experience is a huge plus
- Have or be able to acquire the required certifications
- Basic MS Office knowledge; computer software and internet proficiency
- Must have a valid driver’s license and clean driving record
A reliable, consistent work history and a clean drug test are required.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.