Instructional Designer/Training Lead (60165)

Instructional Designer and Training Lead

Program area: Program Training

Company Background:

Capitol Bridge, LLC supports government programs through scalable operations, program management, workforce solutions, and technology-enabled services.

Benefits Include:

• Competitive salary

• Medical, Dental, and Vision benefits available the first of the month after 30 days of employment

• Paid Holidays

• 401(k) with up to a 4% company match after six months of service

• Accrued Paid Time Off, up to three weeks per year

• Fun and professional work environment

• Strong leadership support to encourage career growth and fulfillment

Position summary

Design and maintain clear learning materials for both IDRE lanes and coordinate training logistics and records.

Key responsibilities

• Provide functional leadership, coaching, and development to the Eligibility and Arbitration Trainers, ensuring consistent training standards, effective delivery, and alignment with program priorities.

• Design, develop, and implement employee learning and development programs, including e-learning, instructor-led, and virtual training solutions

• Partner with stakeholders and subject matter experts to identify learning needs, define objectives, and create engaging training content

• Translate approved workflows into role-based courses, job aids, knowledge checks, and practice activities.

• Maintain document control, accessibility, version history, and publishing dates for learning assets.

• Schedule sessions, manage enrollment and completion records, and support trainers during delivery.

• Collect feedback and performance evidence to improve materials with Quality and lane SMEs.

• Separate materials for employees and contractors where their instructions or terms differ.

• Administer and support the LMS, including course deployment, testing, reporting, user enrollment, and tracking

• Coordinate virtual and live training logistics, evaluate training effectiveness, and support continuous improvement initiatives

• Create facilitator guides, job aids, workbooks, assessments, and knowledge transfer documentation

Qualifications

• Bachelor's degree required; Master's degree preferred

• 2 years of Learning & Development, instructional design, or LMS administration experience

• Experience designing and developing training programs and e-learning content

• Strong LMS administration experience

• Proficiency with authoring tools such as Articulate Storyline, Rise 360, Adobe Captivate, Canva, or similar platforms

• Portfolio showcasing instructional design or LMS-related work preferred

Measures of success

• Accuracy and currency of materials

• On-time training delivery support

• Completion record accuracy

• Learner usability and readiness

Working relationships

Works across the assigned lane and with Quality, Training, Compliance, Reporting, and program leadership as needed. Follows approved decision rights, confidentiality requirements, and escalation paths.

Reasonable Accommodation

If you require alternative methods of application or screening, you must approach the employer directly to request this. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

EEO Statement

Capitol Bridge, LLC. is an Equal Opportunity Employer. All employment decisions at Capitol Bridge are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Texting Notice

We communicate with applicants by text in addition to email and phone. If you apply for this position, we may text you about this position, your application for the position, or other things relevant to this job position. If we text you and you no longer want us to text you, you can opt-out at that time.