What are the responsibilities and job description for the Ticket Agent position at Capital Vacations?
In addition to competitive compensation, Capital Vacations offers a variety of benefits including Company Paid Life Insurance, Long-term Disability, Medical, Dental, Vision, 401K, discounted Vacation Stays, plus start to earn Paid Time Off immediately.
The Ticket Agent is responsible for accurately selling tickets to customers by phone or in-person and providing show information as needed.
Responsibilities
Skills
The Ticket Agent is responsible for accurately selling tickets to customers by phone or in-person and providing show information as needed.
Responsibilities
- Provide Customer Service to all Branson vacation guests
- Sell tickets to guests, always upselling
- Provide accurate money-handling skills, including credit cards and pre-authorizations
- Provide accurate information to all Branson vacation guests, including but not limited to shows, and attractions. Special Events in Branson, hotels, restaurants, and shopping
- Work with OPC’s
- Ability to stay up to date on the current and upcoming shows and attractions, regarding location, schedule, and content of the show
- Ability to stay up to date on all policies and procedures
Skills
- Clear written and verbal communication.
- Good time management skills.
- Excellent attention to detail.
- Able to maintain confidential information.
- Able to work in a team environment.
- Able to work on the phone for an extended period of time.
- Able to work with the public and maintain a positive attitude at all times.
- Highschool diploma or GED equivalent required
