What are the responsibilities and job description for the Sales Executive position at Capital Vacations?
Company Description Capital Vacations is a long-established leader in resort management, providing full-service solutions to independent vacation ownership resorts since 1979. With more than 40 years of experience, the company focuses on delivering hospitality excellence and supporting resort associations in maintaining long-term financial stability. Capital Vacations is driven by a passion for vacations, helping guests explore new destinations and create lasting memories. Team members contribute to an environment centered on guest satisfaction, quality service, and meaningful vacation experiences.
Role Description This is a full-time, on-site Sales Executive role based in Sedona, AZ. The Sales Executive is responsible for engaging prospective and existing guests, presenting vacation ownership products, and guiding customers through the sales process from initial contact to closing. Daily tasks include conducting sales presentations, building rapport, assessing customer needs, and recommending suitable vacation ownership solutions. The role also involves following up on leads, maintaining accurate sales records, collaborating with resort and marketing teams, and meeting or exceeding individual and team sales targets. A successful Sales Executive will consistently demonstrate professional conduct, uphold company standards, and contribute to a positive guest experience.
Qualifications
- Strong sales, negotiation, and closing skills, with the ability to work toward and achieve defined sales goals.
- Excellent interpersonal and communication skills, including the ability to present information clearly and build trust with diverse customers.
- Customer service mindset, with proven ability to understand guest needs and provide tailored vacation solutions.
- Ability to work on-site in a fast-paced resort environment, including evenings, weekends, and holidays as needed.
- Comfort with basic computer and CRM systems for managing leads, tracking activity, and documenting sales results.
- Self-motivated, goal-oriented, and organized, with strong time-management and follow-up skills.
- Previous experience in hospitality, vacation ownership, timeshare, or related sales roles is preferred but not required.
- High school diploma or equivalent required; additional education or sales training is a plus.