What are the responsibilities and job description for the R.O. - Assistant General Manager position at Capital Vacations?
Opportunity for career advancement in a fast-paced, growth-oriented organization!
Below Are Just Some Of The Benefits You'll Receive
The Assistant General Manager provides services essential to the mission of the organization and the day-to-day operations of the Resort.
What You're Great At
Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!
Here’s what you can expect: At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. If this opportunity excites you, and if you have the following qualifications, we invite you to apply for our team:
Here’s What You Have Already Achieved
Below Are Just Some Of The Benefits You'll Receive
- Competitive Salary
- Paid Time Off and Paid Holidays
- Career Growth
- Medical/Dental with employer contribution
- Voluntary Life Insurance, Disability, and Aflac Insurance
- Company-paid life insurance and long term disability
- 401 (k) retirement plan
- Travel Perks to Resort Locations
- Company Perks Program
The Assistant General Manager provides services essential to the mission of the organization and the day-to-day operations of the Resort.
What You're Great At
- Responsibilities listed may not apply to all locations
- Assists in coordinating all Board related functions with General Manager
- Assists the General Manager with all operational projects
- Functions as the resort exchange company coordinator and is familiar with all rules governing the systems and the various programs available to owners
- Is responsible for after hour calls relating to resort issues as needed
- Supervises and coordinates all operations of theResorts’ departments as applicable to the Resort (Front Office, Maintenance, Housekeeping, etc.)
- Supervises the assignment of rooms; pre-blocks and assigns all V.I.P. and special room requests daily
- Assists with the processing of payroll, completing time edits, approving PTO request and submission in the absence of the General Manager
- Coordinates with all department heads in all pertinent information to ensure a smooth-running operation
- Controls all guests’ vouchers and accuracy of the room or guests’ folios
- Aids guests with inquiries, requests, and complaints
- Requisitions supplies and equipment for the Front Office/Admin and maintains a monthly inventory of supplies
- Disciplines subordinates when necessary
- Assists in training new team members
- Codes and processes payables for review by management
- Researches all Accounting related questions, discrepancies, and processes information promptly
- Contacts and negotiates vendor agreements as directed by the General Manager
- Coordinates and assists general Manager with the implementation of all policies and procedures for staff
- Is responsible for documenting, verifying and processing money due to the owners through the owner rental program
- Performs multi-purpose tasking within the guidelines set forth by Capital Vacations
- Complies with all Capital Vacations policies and procedures
- Performs all other related duties and projects as assigned
Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!
Here’s what you can expect: At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. If this opportunity excites you, and if you have the following qualifications, we invite you to apply for our team:
Here’s What You Have Already Achieved
- Associate’s degree in Hospitality Management, Bachelor’s degree preferred, or in place of a degree, 5 years of relevant experience
- Minimum of five (5) years in the hospitality industry
- Knowledge and proficiency in Microsoft Office
- Knowledge and ability to use all basic office equipment
- Multitask-oriented, organized and able to set priorities
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