What are the responsibilities and job description for the In-House Sales Manager position at Capital Vacations?
Position Title: In-House Sales Manager
Reports To: Director of Sales
FLSA Status: Non-Exempt
Purpose
The Sales Manager oversees In-House Sales Reps and is responsible for the oversight of the sales floor. The Sales Manager follows and enforces all department and company policies as well as sales floor procedures.
Principal Duties And Responsibilities
Job Requirements
Education, Essential Training / Certifications, and Experience:
Reports To: Director of Sales
FLSA Status: Non-Exempt
Purpose
The Sales Manager oversees In-House Sales Reps and is responsible for the oversight of the sales floor. The Sales Manager follows and enforces all department and company policies as well as sales floor procedures.
Principal Duties And Responsibilities
- Manages the sales floor, assuring that the sales presentations to the guest adhere to company policy and procedures
- Creates excitement with the sales managers and staff
- Manages and maintains up-to-date awareness of company activities, industry trends, and government regulations and communicates those changes to the Team Managers
- Assists the Compliance department regarding direct complaints against sales associates and sales managers
- Organizes daily meetings with In House Sales Agents and Managers
- All other duties as assigned
Job Requirements
Education, Essential Training / Certifications, and Experience:
- High School Diploma/GED
- Proven track record in the Timeshare Industry as a Manager
- Maintain a minimum VPG, quality and number of sales closed as measured by weekly sales reports
- Excellent customer service skills
- Excellent verbal and written communication skills
- Ability to provide a clear and focused presentation
- Possess high morals and integrity
- Effective management skills
- Flexible schedule, ability to work evenings, weekends and holidays with the ability to travel
- Regular Hours, On-Call, and Weekend
- Up to 25%