What are the responsibilities and job description for the Community Center Assistant Manager position at Capital Vacations?
Opportunity for career advancement in a fast paced, growth-oriented Organization.
Below are just some of the benefits you'll receive!
Recruit Position Requirements
Below are just some of the benefits you'll receive!
- Competitive Salary
- Paid time off
- Career growth
- Medical / Dental / Vision insurance
- 401k
- Enthusiastic team environment
- Travel Perks to all our Resort locations
- Provide management for day-to-day operations of Community Center, including planning trips and events.
- Provide supervision of staff, including schedules and tracking employee hours with current time keeping system
- Ensure daily tasks, events and meeting schedules are set up, carried out and dismantled
- Order supplies and merchandise to maintain the facility as budgeted
- Complete monthly inventory reports for merchandise and building supplies
- Complete daily revenue reports for the building and ensure building is running according to budget
- Serve as the contact for facility rentals, ensuring each renter completes rental forms, collect deposits, final payments and ensure documents are kept confidential and safe
- Review and document each program, track and maintain appropriate records and ensure all documents are kept on file as required by law
- Delegate building needs to maintenance for upkeep
- Investigate, resolve and document complaints or inquiries from employees and patrons concerning the operations of the facility and deal appropriately with confrontational situations according to company policies and procedures
- Set up and participate in Community Center events on site
- Comply with all company policies and procedures
- Perform all other duties as requested
Recruit Position Requirements
- High School Diploma/GED
- Minimum of two (2) years Customer/Guest Service experience
- Timeshare experience preferred
- Excellent communication skills, verbal and written; able to interact with customers and the public
- Excellent customer service skills; ability to deal with complaints and problematic situations
- Excellent leadership skills with ability to train and direct staff
- Knowledge of Microsoft Office; Word, Excel, PowerPoint
- Ability to Multi-task
- Attention to detail
- Ability to work well under pressure and deal with stressful situations
- Flexible schedule, able to work, weekends and holidays
- Must have excellent communication skills.
- Dependable; arriving to work on time.
- Must be computer literate.