Management Applications Development

Primary Responsibilities:

• Work with software developers, business analysts, data analysts, and other technical and non-technical subject-matter experts to coordinate and facilitate work.
• Work with various technical teams (DevOps, DBAs, Network Administrators, Enterprise Development Architects, PMO, etc.) to assist in resolving issues or barriers with applications.
• Effectively identify change and use appropriate protocols to manage and communicate this change effectively.
• Effectively coordinate resources and assignments among project assignees and ensure work is assigned to the appropriate team members and that service levels are met.
• Adhere to the DEP project management methodology, standards, policies, and procedures, as well as technical standards and policies relevant to assigned user stories or tasks.
• Manage relationships with DEP program area business partners and develop strong, collaborative relationships with customers to achieve positive project outcomes.
• Demonstrate strong relationship and interpersonal skills when working with technical staff, program staff, and the vendor community.
• Lead requirements definition meetings with DEP customers.
• Gather user requirements through joint requirement-gathering sessions, workshops, questionnaires, surveys, site visits, workflow storyboards, and other methods.
• Translate user requirements into documentation that developers and other project team members can readily understand.
• Facilitate the negotiation of requirements among multiple stakeholders.
• Analyze gathered data and develop solutions or alternative methods of proceeding.
• Create Visio process maps, requirements traceability matrices, use cases, test cases, and other needed business-analysis documentation.
• Facilitate design sessions with the implementation team to define the solution.
• Deliver elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
• Assist in business process redesign and documentation as needed.
• Lead and/or participate in systems-testing activities.

Required Qualifications:

• 5 years’ experience in IT project management, specifically managing medium-to-large scale software application development projects.
• 5 years’ experience in managing multiple projects concurrently.
• In-depth knowledge of the principles, theories, practices and techniques for managing the activities related to planning, managing and implementing software projects and programs.
• Documented and proven ability to formulate project plans for managing and monitoring progress on software development projects; to think logically and to analyze and solve problems; compile, organize and analyze data; to evaluate and monitor projects, plans and schedules and implement corrective action plans.
• Solid understanding of software development lifecycle methodologies (e.g., waterfall, iterative, agile, etc.)
• Strong customer service orientation
• Ability to be creative, use sound judgment, and display foresight to identify potential problems in design/specifications and assigned application software systems
• Ability to establish and maintain effective working relationships with others
• Ability to work independently
• Ability to determine work priorities and ensure proper completion of work assignments
• Excellent interpersonal, collaborative, oral, and written communication skills
• Ability to write technical, business, and plain-language documents and emails with great attention to detail in all written communications
• Ability to work well under pressure and meet deadlines without sacrificing quality

Preferred Qualifications:

• Project Management Professional (PMP) certification
• Experience developing and maintaining detailed project schedules using Microsoft Project
• Familiarity with environmental regulatory business processes and practices
• Knowledge and understanding of DEP’s technical environment

Education:

Bachelor’s Degree in Computer Science, Information Systems or other Information Technology major, or equivalent work experience.