Capital Region Board of Realtors Association Executive

Job Title: Association Executive (Executive Officer)
Location: Concord, New Hampshire
Position Type: Full-Time, Chief Staff Executive
About the Role: The Capital Region Board of REALTORS® (CRBR) is seeking a dynamic, highly organized, and strategic
Association Executive (AE) to serve as our chief staff leader. Operating as a non-voting member of the Board of Directors, you will spearhead day-to-day operations, ensure strict compliance with the National Association of REALTORS® (NAR), manage our physical property/tenants, and cultivate an engaged, high-value membership community.

1. General Board & Property Management

• Office & Staffing: Establishes a sound organizational structure. Recruits, hires, reviews, promotes, and terminates board personnel as applicable.
• Compliance & Governance: Ensures completion of the annual NAR Core Compliance. Collaborates with the Bylaws Committee to keep bylaws current and approved by NAR. Updates policy and procedure manuals.
• Property Operations: Manages tenant relationships, leases, and building maintenance for the board property. Handles rent collections, security deposits, and late fees in accordance with landlord-tenant laws.
• Licensing & Audits: Manages annual Firm Certification forms for "Designated" REALTORS®. Calculates non-member formula dues and complies with annual state real estate commission audits.
• Systems & Admin: Oversees office cleanliness, equipment maintenance, and supply inventory. Manages the board website and social media channels as editor.

2. Board of Directors & Member Services

• Governance Support: Attends all Executive Committee and Board of Directors meetings as a non-voting member. Prepares agendas with the President and executes board decisions. Perform other duties and responsibilities as assigned by the Executive Committee or Board of Directors, as needed.
• Member Onboarding: Processes new member applications. Conducts quarterly New Member Orientations, creates educational materials/gift bags, and coordinates induction ceremonies.
• Awards & Recognition: Administers state Honor Society, Emeritus, and REALTOR®/Affiliate of the Year nominations. Orders plaques and coordinates banquet attendance.
• Data Management: Reviews daily NRDS change reports, maintains member record spreadsheets, and issues electronic Letters of Good Standing.
• Training & Marketing: Designs marketing flyers for events and continuing education. Coordinates mandatory Code of Ethics training at least twice per year.

3. Financial & Legal Stewardship

• Budgeting & Accounting: Co-creates the annual budget with the Finance Committee. Conducts all day-to-day bookkeeping, payroll, and monthly bank account reconciliations.
• Systems Reconciliation: Manages QuickBooks entries and financial statement reconciliations for credit cards, Square, Eventbrite, and e-Commerce.
• Dues Processing: Distributes annual dues bills by October 1st per NAR guidelines. Collects local, state, and national dues, submits payments via EFT, and terminates non-paying accounts.
• Legal & Tax Compliance: Works with a CPA on annual tax filings and financial reviews. Completes annual corporate reports, insurance audits, and quarterly PCI compliance scans.
• PAC Regulations: Records RPAC/IMF member contributions and routes them to the state within 10 days to comply with Federal PAC law.
• Asset Security: Safeguards physical assets, updates bank account signature cards for incoming Presidents, and secures legal/historical records and meeting minutes.

4. Professional Standards

• Recertification: Maintains mandatory NAR biennial Professional Standards Administrator recertification.
• Ethics Administration: Manages timelines, paperwork, and logistics for ethics grievances, violations, mediations, and arbitrations.
• Tracking & Outreach: Logs triennial Code of Ethics training records in NRDS. Distributes educational compliance updates to brokers and provides public/member navigation to the New Hampshire Ombudsman service.

5. Leadership & Professional Development

• Strategic Advisory: Guides committees and educational task forces to keep programs forward-looking and aligned with the budget and strategic plan.
• Public Relations: Serves as the board's public spokesperson and local government representative as directed by the Board of Directors.
• Industry Relations: Links local board goals with the New Hampshire Association of REALTORS® (NHAR) and NAR policies. Collaborates regularly with other regional AEs.
• Growth & Training: Participates in the NHAR Leadership Conference, AE Institute, and required retreats. (Newly hired AEs must attend the annual New AE training in Chicago).

6. Leadership & Association Executive Development

• Committee Guidance: Advises committees and education task forces to keep them aligned with the strategic plan, budget, and board decisions.
• Industry Relationships: Maintains strong ties with NAR and the New Hampshire Association of REALTORS® (NHAR). Collaborates with other local board AEs.
• Public Relations: Serves as the board's public spokesperson as directed by leadership. Promotes board events and occasionally represents the board in local government matters.
• Professional Growth: Attends mandatory industry training (including New AE training in Chicago if newly hired) and major conferences as budget permits. Promotes leadership programs to develop future board leaders.

Full Job Description will be sent to interested candidates. Competitive compensation and benefits package, to be discussed based on qualifications and experience.

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• Health insurance
• Paid time off

Work Location: In person

Salary : $65,000 - $85,000