What are the responsibilities and job description for the Gate Attendant / Security Officer – Busy Gatehouse (DwellingLIVE) position at Capital protection solutions?
Gate Attendant / Security Officer – Busy Gatehouse (DwellingLIVE)
Location: W Hillsboro Blvd & Nob Hill Rd, Parkland, FL
Schedule: Full-Time | 12-Hour Shifts | 6:00 AM–6:00 PM / 6:00 PM–6:00 AM
Pay: $18.00–$19.00 per hour based on performance and experience
READ BEFORE APPLYING
This is a busy, high-volume residential gatehouse operating 24/7. This position combines access control, customer service, computer work, and professional communication.
The 6:00 AM–6:00 PM shift is especially demanding. You will handle a constant flow of residents, guests, vendors, contractors, and deliveries while using DwellingLIVE to verify and document access.
This is not a post where you simply sit at a gate and open it. You must be able to think, communicate, multitask, and make good decisions while staying professional under pressure.
What We’re Looking For
- Dependability: You must report to work on time and be ready to work your full 12-hour shift.
- Common sense and good judgment: Not every situation will be covered by a written instruction. You must be able to assess situations and make sound decisions.
- Strong computer skills: DwellingLIVE is used throughout the shift. You must be comfortable typing, searching records, verifying information, and documenting access quickly and accurately.
- Professional communication: You will communicate with residents, guests, vendors, management, and other officers both in person and over the phone.
- Customer-service skills: You must remain courteous and composed even when the gate is busy or someone is frustrated.
- Attention to detail: Names, addresses, identification, vehicle information, and access authorization must be verified correctly.
- Professional appearance: Full company uniform must be clean, properly worn, and presentable every shift.
- Clean work environment: Officers are responsible for keeping the gatehouse clean, organized, and professional.
Qualifications
- Florida Class D Security License required
- Previous security experience required
- Gatehouse, access-control, concierge, or front-desk experience strongly preferred
- DwellingLIVE experience is a major plus
- Strong computer and typing skills
- Strong verbal communication skills
- Reliable transportation
- Ability to work 12-hour shifts
- Must pass required background screening
Florida Class G License is a plus. This is not an armed position; however, additional licensing and professional training are viewed favorably.
Responsibilities
- Control and monitor vehicle and pedestrian access
- Verify residents, guests, vendors, contractors, and deliveries
- Accurately process and document access through DwellingLIVE
- Answer gatehouse telephone calls professionally
- Follow community access procedures and post orders
- Apply community rules consistently and professionally
- Recognize situations requiring supervisor or management involvement
- Observe and report suspicious or unusual activity
- Complete accurate daily activity and incident reports
- Maintain an organized and professional gatehouse
Compensation
Starting pay is $18.00 per hour.
Officers who demonstrate strong attendance, punctuality, communication, DwellingLIVE proficiency, good judgment, professionalism, and the ability to independently handle the post may be considered for an increase to $19.00 per hour following their performance evaluation.
The $19.00 rate is performance-based and is not automatic.
Why Work With Capital Protection Solutions
We are looking for professionals who want a stable, long-term assignment and take pride in doing their job correctly.
We provide clear expectations, operational support, and the opportunity to earn a higher rate by demonstrating that you can reliably handle the responsibilities of the position.
How to Apply
https://capitalprotectionsolutions.com/employment/
Qualified applicants will be contacted for an interview.
Capital Protection Solutions, LLC
Florida Security Agency License B-3400157
Pay: $18.00 - $19.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $18 - $19