What are the responsibilities and job description for the Retail Assistant Store Manager - 3278 position at Capital Pawn?
Assistant Store Manager
$15.00 - $18.00 per hour
Unlimited Commission Store Performance Bonus
We're looking for an experienced Assistant Store Manager to help lead our team! If you enjoy coaching employees, driving store performance, building customer relationships, and developing your leadership skills, this could be the opportunity for you.
As an Assistant Store Manager, you'll partner with the Store Manager to support daily operations, develop team members, deliver exceptional customer service, and help drive profitability. You'll gain hands-on leadership experience while working with a wide variety of merchandise, including jewelry, electronics, tools, and more.
Why You’ll Love Working Here
Competitive hourly pay commission up to 8%
Additional bonus opportunities based on store performance
Great hours — most stores open 9AM–6PM; many closed Sundays
Earned Wage Access available after day 2
Employee discounts starting day one
Vacation & Sick/Personal time based on tenure and applicable state/local requirements
401(k) auto‑enrollment after 6 months (age requirements apply)
Tuition Reimbursement opportunities for eligible employees
What You'll Do
Support daily store operations and serve as Manager on Duty when needed
Deliver exceptional customer service and resolve customer concerns
Coach, train, and develop team members to meet company standards
Assist with recruiting, hiring, and retaining top talent
Help drive store sales, profitability, and performance goals
Maintain inventory accuracy and support asset protection initiatives
Open and close the store, including cash handling and operational procedures
Monitor loan and buying transactions to ensure compliance and accuracy
Maintain attractive merchandising and store presentation standards
Analyze performance metrics and support the achievement of business objectives
Build product knowledge across a wide variety of merchandise categories
What We’re Looking For
18 years old with a high school diploma, GED, or equivalent experience
Previous leadership, key-holder, supervisory, or management experience preferred
Strong leadership, coaching, team development, and customer service skills
Ability to stand, walk, lift up to 50 lbs, and perform physical tasks
Flexible retail schedule, including weekends and holidays
Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided)
Strong customer service skills and a team‑oriented mindset
Basic math and computer skills; experience using retail checkout systems is a plus
Willingness to assist customers or retrieve merchandise from exterior areas
Bilingual applicants encouraged to apply
Commission Information
Associates can earn 2–8% commission based on individual performance. Full details are provided during the interview process.
Additional Information
The above outlines the general nature of the role and may be modified as needed. Employment offers require agreement to a binding arbitration process. Pay rates comply with all applicable minimum wage laws.
FirstCash Holdings, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.
Salary : $15 - $18