Demo

Senior Associate, Project Manager | Retail Bank Operations & Market Experience (Hybrid)

Capital One
Wilmington, DE Full Time
POSTED ON 8/28/2026
AVAILABLE BEFORE 9/26/2026
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses, and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas, and backgrounds, guided by our shared Values, come together to make Capital One a great company.

As a Project Manager within the Retail Bank, you will bridge the missions of the Cafe and Branch Action Management team and the Financial Oversight, Reporting, & Controls Execution team. You will help bring the Retail Banks Market Experience Transformation strategy to life while overseeing Retail Bank’s Real Estate Operations and Capital Investment financial controls.

General Responsibilities:

Strategic Project Management

  • Execute project plans to ensure delivery, which includes adhering to all regulatory and compliance requirements
  • Identify risks and issues to mitigate or escalate as needed, managing complex up and downstream project impacts
  • Identify ways to improve and streamline business processes

Financial & Real Estate Operations

  • Create and process Journal Entries to distribute Operating and Capital spend across Capital One’s Retail Real Estate Portfolio
  • Review and monitor Capital Project financial closeout documentation, ensuring financial controls and governance are adhered to
  • Create and track 3rd party POs for Retail Facility Management Operations and Retail Construction Projects
  • Support other Retail Bank Real Estate Management initiatives including OpEx and Vendor Analysis, Utility Analysis and Reporting, and Tenant Improvement Allowance (TIA)

Collaboration & Partnership

  • Collaborate with cross-functional teams to provide strategic and tactical thought partnership to effectively drive project delivery
  • Work closely with key partners and stakeholders across Retail Bank, Finance, Real Estate Administration, and 3rd party vendors
  • Proactively keep stakeholders informed on project status, translating technical or financial updates into clear action items for cross-functional partners
  • Participate and contribute to larger organization meetings and summits

Basic Qualifications

  • High School Diploma, GED, or equivalent certification
  • At least 1 year of project management, process management, relationship management, or risk management experience
  • At least 1 year utilizing Google Workspace (formerly G Suite) products, such as Google Docs, Slides, Sheets, etc.

Preferred Qualifications

  • Bachelor's Degree or Military experience.
  • 3 years of project management or process management experience
  • 3 years of 3rd party vendor management experience
  • 1 year of Accounting or Finance experience
  • Project Management Professional (PMP) certification
  • Lean, Agile, or Six Sigma Certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $96,500 - $110,100 for Sr. Project Manager

Richmond, VA: $87,700 - $100,100 for Sr. Project Manager

Wilmington, DE: $87,700 - $100,100 for Sr. Project Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Salary : $87,700 - $100,100

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Senior Associate, Project Manager | Retail Bank Operations & Market Experience (Hybrid)?

Sign up to receive alerts about other jobs on the Senior Associate, Project Manager | Retail Bank Operations & Market Experience (Hybrid) career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$87,195 - $112,851
Income Estimation: 
$115,491 - $158,336
Income Estimation: 
$102,413 - $133,130
Income Estimation: 
$109,705 - $144,044
Income Estimation: 
$119,541 - $162,386
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Capital One

  • Capital One Delaware, DE
  • The Associate, Data Process Manager will be a critical driver of operational efficiency, quality control, and data integrity across our Quality Assurance (... more
  • 1 Day Ago

  • Capital One Larose, LA
  • Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagini... more
  • 1 Day Ago

  • Capital One Cambridge, MA
  • Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and ... more
  • 1 Day Ago

  • Capital One Cambridge, MA
  • Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leade... more
  • 1 Day Ago


Not the job you're looking for? Here are some other Senior Associate, Project Manager | Retail Bank Operations & Market Experience (Hybrid) jobs in the Wilmington, DE area that may be a better fit.

  • Capital One Wilmington, DE
  • Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small bus... more
  • 9 Days Ago

  • Candidate Experience site Wilmington, DE
  • Boscov’s Retail Sales Associate Use your Retail Sales background to launch an exciting career in retail with one of the nation’s leading retailers! Boscov'... more
  • 1 Month Ago

AI Assistant is available now!

Feel free to start your new journey!