Director, Compliance Advisor

Capital One is seeking a Director, Compliance Advisor to join our Banking & Corporate functions Compliance team. This role is responsible for leading second-line Compliance functions for our Capital One Shopping function. Agility, strong business judgment and the ability to evaluate complex, multi-dimensional situations to formulate appropriate recommendations to support a fast-paced, growth oriented tech business are required.

The Director will advise and challenge senior business leaders on the development and delivery of products and services and oversee the administration of Capital One’s compliance management program for their area of responsibility. This position will regularly engage with senior leaders in other parts of Compliance (such as Privacy, Fair Lending, and AML), Risk Management, Audit, and Legal as well as Capital One’s external regulators (such as the CFPB, OCC, and FRB) as needed. As Shopping expands internationally, the advisor will collaborate with cross-functional teams to facilitate well-managed growth, while evaluating, engaging and ensuring compliance with new legal and regulatory environments.

This position will report to the VP, Compliance of Travel and Shopping, who in turn reports to the Senior Compliance Officer (SCO) for Banking and Corporate Functions Compliance.

Responsibilities

• Serve as a credible authority and partner to senior business leadership, providing expert advice on business strategy, including the transformation of core operating systems.
• Oversee the development and execution of the CMP, ensuring all components are operating effectively to identify and mitigate risks.
• Manage the evolution of the compliance risk management function by challenging the adequacy of controls and facilitating comprehensive corrective actions for process breakdowns.
• Actively promote a culture of compliance risk management and balanced risk taking, while ensuring appropriate monitoring is in place to identify process breakdowns and facilitating comprehensive corrective action.
• Maintain deep subject matter expertise in relevant laws and regulations and monitor emerging consumer protection trends and regulatory changes, domestically and internationally.
• Build strong partnerships with Shopping leadership teams and with internal risk advisors (Legal, Privacy, Risk Management and others) to facilitate well-managed growth of Shopping domestically and internationally.
• As necessary, represent the organization in engagements with external regulators such as the CFPB, OCC, and FRB.
• Report compliance results and the state of the risk agenda to senior management and the Board of Directors as appropriate.
• Display a high degree of emotional intelligence, foster good team dynamics, respond effectively to address employee concerns, and maximize the potential of team members
  
  

Compentencies

• Strong business judgment and the ability to evaluate complex, multi-dimensional situations to formulate appropriate recommendations.
• Understands and embraces the power of technology, analytics, and automation to drive error-free execution from a second line perspective
• Highly developed interpersonal and communication skills, with the ability to build consensus and influence senior leadership leveraging sound logic.
• A track record of achieving short- and long-term goals and driving results in a fluid, matrixed environment.
  
  

Basic Qualifications:

• Bachelor’s degree or military experience.
• At least 8 years of experience in compliance, legal, risk management, or regulatory roles within affiliated marketing, on-line retail or financial services.
• At least 5 years of experience supporting, partnering, and interacting with business clients.
  
  

Preferred Qualifications:

• Advanced degree (JD, MBA, or MA) or Certified Regulatory Compliance Manager (CRCM) certification.
• 12 years of experience in legal, compliance, risk management, or regulatory roles.
• 5 years of people management experience.
• 2 years with a domestic or international consumer protection regulator (e.g. state AGs, FTC or international equivalents)
  
  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $206,000 - $235,100 for Director, Compliance

New York, NY: $224,800 - $256,500 for Director, Compliance

Richmond, VA: $187,300 - $213,700 for Director, Compliance

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).