Director, Chief of Staff, Card DMDC

Director, Chief of Staff, Card DMDC

Card Data Models Decisioning and Credit has a vision to lead the industry through data-powered solutions for our customers. As a Director on the Chief of Staff team, you will collaborate closely with the DMDC leadership team on core organizational challenges and strategy.

The role is a people leader reporting to the Chief of Staff for Card DMDC. The key objectives and responsibilities for the role revolve around Operations, Associate Experience, and Talent.

• Operations: Continually evolve DMDC’s management practices for direct and partner teams to efficiently, transparently, and effectively coordinate delivery of cross-team initiatives. Build relationships with DMDC leaders and key stakeholders to better understand their needs and optimize operations accordingly. Advocate for DMDC with partner teams and influence processes that impact our team.

• Associate Experience: Craft a strategy for DMDC associate experience that fosters belonging among all associates, helps associates build ties across teams and within geographies, and ensures that great work is recognized.

• Talent: Partner with the DMDC leadership team and HR business partners to build a thriving team, with a focus on headcount forecasting, recruiting (professional and students & grads), onboarding, and learning.

This role is perfect for someone who always has a perspective on how things could be better, the storytelling skills to convince others that your ideas have merit, and the execution chops to make your vision a reality. You love to define a path through ambiguity and balance a long list of priorities. You are an empowering people leader who coaches your team and attracts great talent. You build strong relationships with partners and stakeholders and approach problems from a positive sum mindset.

Basic Qualifications:

• Bachelor’s Degree or Military Experience

• At least 5 years of experience in Project Management, Product Management, or Business Analysis OR supporting a Chief of Staff or Internal Communications team

Preferred Qualifications:

• 7 years of experience in Project Management, Product Management, or Business Analysis OR supporting a Chief of Staff or Internal Communications team

• 2 years of people management experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $226,000 - $257,900 for Director, Chief of Staff

Richmond, VA: $205,400 - $234,400 for Director, Chief of Staff

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).