Administrative Assistant/Receptionist

The Administrative Assistant/Receptionist plays a critical role in supporting a large administrative team of 15 people by managing general office tasks and providing dedicated support to a specific department. This position is responsible for handling executive calendar management, coordinating communication with clients and visitors, and utilizing specialized scheduling software and multi-line phone systems to ensure smooth office operations.

Responsibilities

• Perform reception duties and greet clients and visitors
• Manage scheduling and coordinate calendars for executives
• Handle correspondence and maintain record keeping
• Execute data entry and filing accurately
• Provide customer support through internal and external communication
• Manage office supplies and inventory
• Answer multi-line phone systems with professional phone etiquette
• Support department-specific administrative needs

Preferred Qualifications

• 3 years experience in administrative support
• High school diploma or equivalent
• Proficiency with Microsoft Office Suite
• Strong customer service and communication skills
• Experience with data entry and calendar management
• Excellent multitasking and organizational abilities
• Professional phone etiquette

More than 25 years ago, Capital One revolutionized the credit card industry with data and technology. Today, we are one of the most widely recognized brands in banking — serving more than 100 million customers across a diverse set of businesses.