What are the responsibilities and job description for the Financial Administrative Assistant position at Capital Investment Companies?
About the Role
Capital Investment Companies — guided by our core values of Integrity, Independence, and Innovation — is seeking a detail-oriented Financial Administrative Assistant to provide high-level administrative, operational, and client-service support to a financial advisor and their clientele.
If you take pride in precision, thrive in a fast-paced environment, and enjoy being the operational backbone of a successful advisory practice, we'd love to meet you.
What You'll Do
- Client Onboarding & Maintenance — Guide new clients through account creation, manage asset transfers, and ensure all compliance documentation is accurate and complete.
- Administrative Support — Manage advisor calendars, schedule client meetings, prepare correspondence, and organize physical and electronic files.
- Service Requests — Handle routine client inquiries, process withdrawals and account changes (e.g., address or beneficiary updates), and resolve service issues with professionalism.
- Compliance & Record Keeping — Ensure all activities follow FINRA, SEC, and other industry regulations, and maintain meticulous records in a CRM such as Salesforce or Redtail.
- Operational Tasks — Monitor email inboxes, answer office phones, and oversee day-to-day office logistics including supply replenishment.
What We're Looking For
- Attention to Detail — Your accuracy protects clients and the firm from costly documentation or financial errors.
- Strong Communication — Polished verbal and written skills for engaging high-net-worth clients and internal departments.
- Professional Discretion — A proven ability to handle highly sensitive and confidential financial information responsibly.
- Experience with CRM platforms (Salesforce, Redtail) and prior exposure to financial services or a regulated industry is a strong plus.
Why Join Us
At Capital Investment Companies, you'll join a firm where integrity guides every decision, independence empowers smart thinking, and innovation shapes how we serve our clients. We invest in our team the same way we help our clients invest in their futures.
Ready to bring your organizational excellence to a team that values it? Apply today.