What are the responsibilities and job description for the Front Desk Agent position at Capital Hotels Investment Group?
Job Summary
We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and lively workplace atmosphere.
Duties
- Greet visitors, clients, and vendors with enthusiasm and professionalism, ensuring a warm first impression
- Manage multi-line phone systems to handle inquiries efficiently and direct calls appropriately
- Maintain accurate data entry records using productivity software such as Microsoft Office, spreadsheets, and Word processing tools
- Oversee calendar management and schedule appointments or meetings for staff members
- Handle clerical tasks including proofreading documents, managing correspondence, and organizing files
- Utilize QuickBooks for basic financial recordkeeping and invoicing tasks when necessary
- Support office management activities by coordinating supplies, maintaining cleanliness, and ensuring operational readiness
Requirements
- Proven experience in office administration or front desk roles with strong organizational skills
- Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry
- Strong customer service skills with the ability to communicate clearly via phone and in person while demonstrating excellent phone etiquette
- Bilingual abilities are highly desirable to assist diverse client needs effectively
- Technical proficiency in office management software such as QuickBooks is preferred
- Demonstrated ability to multitask efficiently in a fast-paced environment with excellent time management skills
- Previous experience with clerical tasks such as proofreading, calendar management, and document processing is advantageous
Join us to be part of a vibrant team where your organizational talents and positive energy will make a real difference! This role offers an engaging environment that values professionalism, efficiency, and exceptional client support.
Pay: $13.00 - $18.00 per hour
Expected hours: 35.0 – 40.0 per week
Work Location: In person
Salary : $13 - $18