What are the responsibilities and job description for the Patient Care Representative I (Primary Care front desk) position at Capital Health Plan?
Job Title: Patient Care Representative I (Primary Care)
Area/Department: Reception
Hours per week: 40
F/T or P/T status: Full-time
Schedule/Hours: M-F, 8:30 am - 5:30 pm.
Job Summary:
Serves as initial contact with Capital Health Plan (CHP) members seeking medical care. Answers phones and enters information into the Electronic Health Record (EHR) required for scheduling and management of health issues. Maintains appointment schedules, collects fees, manages medical records, enrolls patients in electronic messaging like the Patient Portal, manages messages, assists with patient flow through the department, and performs clerical and administrative support services.
Minimum Qualifications:
High school diploma or general education degree (GED). Must occasionally lift and/or move up to 10 pounds.
Preference will be given to candidates with prior medical office experience and a working knowledge of medical terminology.
Microsoft Windows experience helpful.
*Based upon the company's needs, work location may be reassigned to Centerville or Governors' Square location at any time.
