What are the responsibilities and job description for the Lead Ophthalmic Technician position at Capital Health Plan?
Location: Tallahassee, FL
Department: Eye Care Centerville Road* and/or Governors Square*
Hours per week: 40
Work schedule/hours:
Based upon the company's needs, weekly work schedule may vary between M-F 8 am - 5:30 pm.
F/T or P/T status: Full-time
About the role:
We are seeking a Lead Ophthalmic Technician to provide day‑to‑day leadership and coordination within the Eye Care department. This role is responsible for directing and supporting ophthalmic technicians in the performance of their duties, assisting with training, coordinating schedules, and ensuring proper patient flow to support timely, high‑quality care.
The Lead Ophthalmic Technician plays a key role in maintaining clinical operations by overseeing exam room readiness, managing clinical supply inventory, supporting contact lens services, and ensuring equipment and medication safety standards are met. This position works closely with the Ophthalmic Technician Supervisor and optometrists to ensure smooth clinic operations and an excellent patient experience.
We're looking for someone who has:
- Associate's degree from an accredited two-year college or technical school, or equivalent education and experience
- Minimum of three years of experience in an ophthalmic or eye care setting preferred
- Demonstrated experience assisting optometrists with clinical workflows and patient care
- Ability to coordinate schedules and support patient flow in a busy clinical environment
- Strong working knowledge of ophthalmic instruments and equipment
- Ability to communicate clearly and professionally with patients, providers, and staff
- Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
Highly preferred candidates also have:
- Certification as CPO, CPOA, CPOT, or COT
- Experience training or mentoring ophthalmic technicians
- Experience managing clinical supply inventory and ordering
- Experience assisting with contact lens education, fittings, and inventory management
- Ability to step in as an ophthalmic or optical technician when staffing needs require
- Strong knowledge of medical terminology and eye care procedures
About Capital Health Plan (CHP):
CHP is a locally based, not‑for‑profit health maintenance organization serving the Tallahassee region for more than four decades. Founded by community leaders with a mission to deliver high‑quality, affordable, and patient‑centered health care, CHP has grown into a nationally recognized healthcare organization while remaining deeply rooted in the communities it serves.
CHP is proud to be an Equal Opportunity Employer and is committed to maintaining a workplace that values professionalism, integrity, and respect. We provide equal employment opportunities to all employees and applicants and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.
(*Based upon the company's needs, work location may be reassigned at any time.)