What are the responsibilities and job description for the Tow Truck Operator position at CAPITAL HAULING LLC?
Job Overview
Are you a motivated and dependable individual with a passion for automotive work and helping others? We’re seeking an energetic Tow Truck Driver to join our dynamic team! In this vital role, you’ll be the first responder for roadside assistance, towing services, and vehicle recovery. Your expertise in driving, mechanical knowledge, and customer service will ensure every job is handled efficiently and professionally. If you thrive in fast-paced environments and enjoy problem-solving on the go, this is the perfect opportunity to accelerate your career while making a real difference for our clients.
Responsibilities
- Operate tow trucks safely and efficiently to recover, transport, and deliver vehicles of all types, including those with manual transmissions or specialized equipment like flatbeds.
- Assess vehicle conditions using automotive diagnostics and mechanical knowledge to determine the best towing approach.
- Load and unload vehicles carefully, ensuring damage-free handling while adhering to safety protocols.
- Provide excellent customer service by communicating clearly with clients, explaining services, and addressing concerns professionally.
- Manage conflict situations calmly and effectively, maintaining a positive attitude even under pressure.
- Follow all traffic laws and safety regulations during transportation to ensure safe delivery at designated locations.
- Maintain detailed records of each tow including pickup and drop-off details, vehicle condition reports, and service logs.
- Conduct routine inspections of tow trucks and related equipment to ensure optimal performance and safety standards are met.
Requirements
- Valid commercial driver’s license (CDL) with a clean driving record; experience driving tow trucks preferred. Willing to train the right candidate.
- Strong mechanical knowledge with the ability to perform basic automotive diagnostics and repairs when necessary.
- Proven ability to operate flatbed tow trucks or similar equipment safely and effectively.
- Excellent customer service skills with a friendly yet professional demeanor.
- Ability to load & unload vehicles efficiently while adhering to safety guidelines.
- Strong conflict management skills to handle challenging situations calmly and diplomatically.
- Prior experience in commercial driving or roadside assistance is a plus.
- Physical stamina to stand, walk, lift heavy objects, and perform manual tasks throughout shifts. Join us as a Tow Truck Driver and become an essential part of a team dedicated to delivering prompt, reliable service while advancing your skills in automotive mechanics and customer care! We’re committed to supporting your growth every step of the way through comprehensive training opportunities and a positive work environment built on teamwork and respect.
Pay: $20.00 - $30.00 per hour
Expected hours: 40 – 50 per week
Work Location: In person
Salary : $20 - $30