Workplace Experience Manager

I can succeed as a Site Services & Operations (SS&O) Manager at Capital Group.

As a Site Services & Operations Manager, I will lead a team responsible for delivering exceptional workplace experiences across one or more sites. I’ll be the steward of the physical environment, ensuring that our services reflect Capital Group’s values and support our core business goals.

In this role, I’ll oversee a broad portfolio of services—from facilities and food operations to safety, and business continuity. I’ll manage vendor relationships, lead strategic planning, and collaborate with site leadership to respond to urgent and high-visibility events. I’ll also play a key role in shaping the culture of our workplace, setting high standards, and modeling the behaviors that make Capital a special place to work.

As a people leader, I’ll coach and develop a high-performing team, fostering growth through feedback, encouragement, and opportunity. I’ll build strong relationships across the organization, working with peers and stakeholders to share best practices and continuously improve our services.

I am the person Capital Group is looking for.

• I have 5 years of proven leadership experience, including managing and developing high-performing teams.
• I bring deep expertise in site operations, facilities, and workplace services, with a commitment to operational excellence.
• I’m passionate about leading with care, inspiring my team, and cultivating a culture of inclusion and excellence.
• I can successfully manage a diverse portfolio of services, allocate resources effectively, and adapt to evolving business needs.
• I have a strategic mindset, capable of driving multiple initiatives in a fast-paced environment.
• I’m a collaborative partner, skilled at building relationships with internal stakeholders, vendors, and external partners.
• I’m an empathetic and resilient leader, able to navigate challenges with creativity and composure.
• I communicate with authenticity and respect, and I thrive in team settings.
• I use data and insights to inform decisions and improve service delivery.
• I’m comfortable being a hands-on leader, stepping in to support operations when needed.
• I have an interest in financial services and am excited to contribute to Capital Group’s long-term success.
  
  

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Southern California Base Salary Range: $121,652-$194,643

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In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

• Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.
  
  

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.