Trust Operations Associate

Trust Operations Associate IResponsible for assisting in the day-to-day trust operations processes in compliance with applicable laws, regulations, policies, and procedures. Focus on Separately Managed Accounts. ROLE RESPONSIBILITIESTrust Separately Managed Accounts (SMA): Set up and Maintain data-feeds between custodians and accounting software.Upload SMA Assets and Cost Basis of SMA assets during trust set-up.Work with Trust Operations Vendor to monitor asset reconciliation reports.Post transactions and reconcile with custodian for non-data-fed accounts. Support trust tax preparation process regarding tax lot information as necessary. Support of Other Trust Operations Tasks:Support Trust Deposit System functions Support establishment and maintenance of online SMA profiles. Interface directly, on a timely basis, with trust administration group and trust operations vendors in the resolution of work related to inquiries, problems or discrepancies.Support account set-up process working with Trust Officer(s) and/or Trust Case Manager(s).Other duties and projects, as assigned by management.COMPETENCIESCommunication SkillsUse professional verbal, written and interpersonal communication skills.Communicate effectively and interact professionally with others, including other associates and third-parties.Follow company policies for electronic communications and internet use.Computer/Technical/Subject Matter ExpertiseBasic Understanding of Trust Accounting Software. Demonstrate an understanding of trust accounting and tax concepts.Display proficiency using standard office equipment such as computer, fax, photocopier, scanner and telephone.Proficiency using Office Suite of applications.Able to understand and follow company policies regarding information security including password, multi-factor authentication, and remote access use.OrganizationGood time-management skills.Balance competing priorities in order to manage workflow, ensure completion of essential projects and meet critical deadlines.Strong analytical skills with high attention to detail and accuracy.JudgmentMaintains confidentiality of customer data and sensitive information.Understands Company's overall strategy and guiding principalsWork proactively to quickly identify and escalate issues and concerns.Works as a competent member of the team, willingly providing back-up support for co-workers when appropriate and actively support group goals.Able to identify common attempts at information security scams, like email phishing.ROLE QUALIFICATIONSHigh school diploma or GED equivalent.Bachelor's degree highly desired.Experience working in financial services industry or trust administration.Background in trust accounting systems and trust accounting principles.Minimum of 18 months administrative/support experience in an office setting.Attention to detail and accuracy.Courteous and positive attitude.Strong sense of confidentiality and ability to exercise sound judgment.Strong working knowledge of technology and Microsoft Office Suite.Strong word-processing, organizational and communication skills.Professional appearance.