What are the responsibilities and job description for the Insurance Billing Specialist position at Capital Endodontics?
At Capital Endodontics, we take our patient care seriously. Our mission is to provide patients with the highest quality endodontic care in a friendly, comfortable environment.
The Endodontic Billing Specialist manages the complete revenue cycle for our root-canal-focused specialty practice. This role requires precise expertise in dental insurance billing, CDT coding (specifically D3000–D3999), claim submission, denial resolution, and patient account management. The ideal candidate ensures accurate revenue recovery while maintaining excellent communication with patients and insurance payers.
Responsibilities
- Verify the patient's information to ensure billing and patient records are correct.
- Confirm patient coverage, policy limits, and pre-authorizations before treatment.
- Anticipate patient needs or concerns and address them in advance (including other team members and/or management, if needed)
- Translate endodontic treatments like root canals, apicoectomies, and retreatments into exact CDT codes
- Post insurance checks, patient payments, and ACH deposits accurately to patient accounts.
- Explain specialized treatment costs, insurance breakdowns, and payment plans to patients clearly and empathetically.
Requirements
- Strong time management skills
- Strong attention to detail
- Excellent customer service skills
- Positive professional presence
- Strong listening, written and verbal communication skills; ability to adjust communication style appropriately to meet the needs of the individual
- Strong interpersonal skills with the ability to develop and maintain professional relationships
- Strong computer skills
- Ability to maintain a friendly, upbeat, motivated attitude
- Ability to self-motivate and work on several tasks at one time
- Ability to operate in a team environment and a willingness to pitch in
- Ability to handle feedback professionally and adjust processes and/or behaviors as needed
- Ability to maintain confidentiality and OSHA and HIPAA standards
- Ability to hold oneself accountable and take ownership for one’s actions, successes, and failures
- Ability to be flexible in the work environment and willing and able to adapt to changing organizational needs
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $21 - $25