Team Leader, Office Management

OFFICE MANAGEMENT:

Capital Dynamics' Office Management team sits within our global operational platform. Working locally with a genuinely global outlook, the team delivers the standard of service - to colleagues and external partners alike - that reflects how a firm of Capital Dynamics' standing operates day to day, across every office and every time zone.

THE OPPORTUNITY:

We're seeking an experienced Team Leader to lead Capital Dynamics' global Office Management function, based in New York and reporting to the Senior Vice President, Office & Facilities Management. You will oversee office operations across all 14 of our global offices - a mix of leased and serviced locations - and act as line manager to local Office Managers based in London, Milan, Tokyo and Zug, providing direction and support across multiple time zones and cultures.

This is a role built on judgement as much as operational skill. You'll set global Office Services policy and oversee its consistent, high-quality implementation across every location, own capital projects end-to-end alongside the Senior VP, Office & Facilities Management, and be a visible, steady presence for stakeholders at every level of the firm - from local Office Managers to the most senior leadership.

This isn't a purely operational or facilities-focused seat. You'll be trusted with real discretion and confidentiality - including acting as backup support for the CEO's diary management - and expected to interface credibly across every department and rank within Capital Dynamics. If you're someone who takes real pride in being the calm, capable person that senior leadership and colleagues alike know they can rely on, this role is built for you.

KEY RESPONSIBILITIES:

Global Team Leadership:

• Act as day-to-day point of contact and line manager for local Office Managers based in London, Milan, Tokyo and Zug, providing direction and support across multiple time zones.
• Develop global Office Services policies and procedures, and oversee their consistent local implementation.
• Ensure global Office Management information and services platforms are kept current and well maintained.
• Coordinate and organise large meetings and off-site events across the global platform.
• Participate in drafting and reviewing company-wide communications relating to Office Services, at both local and global level.
• Own intranet content and oversee the corporate calendar.
• Take full ownership of projects - delegating, supervising and following through from conception to delivery.
• Coach and support other Office Managers as needed.
• Partner with the Head of Office Management to deliver capital projects.

New York Office Leadership:

• Own the day-to-day running of the New York office.
• Organise the office's monthly in-house lunch, holiday party and summer activity.
• Keep the office fully stocked and well organised, including pantry items and stationery.

Executive Support:

• Act as backup holiday cover for CEO diary management and support.

WHAT WE'RE LOOKING FOR:

Experience:

• Experience working within a global team, or within a global organisation at a country-wide level.
• An experienced operator - a self-starter who is reliable, responsible, solution-led and a highly organised critical thinker.
• Able to interface confidently across departments and all ranks within Capital Dynamics. 
• A track record of managing or supervising others within office management or general administration.
• Knowledge of corporate governance and office administration and management responsibilities, systems and procedures.
• Experience with local office event planning and management, or meaningful exposure to it.
• Proactive in mitigating, managing and escalating issues before they become problems.

Skills:

• Able to supervise direct reports across time zones and cultures, with genuine appreciation for differences in style and perspective.
• Strong problem-solving ability, for yourself and others, with the judgement to prioritise your own workload and the team's.
• A natural collaborator, able to build and develop relationships with multiple stakeholders.
• Excellent written and verbal communication skills.
• Good IT skills, including the MS Office Suite (Outlook, Word, Excel, PowerPoint), and proficiency with CRM tools, Concur, and Zoom/Teams.

Education & Qualifications:

• A Bachelor's degree is strongly preferred, but not essential.

Languages:

• Fluent English (oral and written) - essential.
• Proficiency in another European language is an advantage, but not essential.

Compensation: 

Base salary range - USD 100,000 - 120,000 plus bonus.