Claims Adjuster

Company Description:

Capital Claims Management ("CCM") is a boutique insurance claims adjusting firm providing claims handling/defense and program management services to insurance carriers. In this role, you will be primarily adjusting third-party claims associated with Professional Liability (E&O) and Commercial General Liability. CCM provides a welcoming environment committed to developing and accentuating the talents of each team member. We are currently seeking interested entry-level Claims Adjuster candidates. Training will be provided. Claims Adjusters will review and determine coverage, investigate, analyze liability, and resolve assigned claims.

Role Description:

***THIS IS NOT A REMOTE OR HYBRID JOB OPPORTUNITY***

This is a full-time, on-site Claims Adjuster role based in Sherwood, OR. The Claims Adjuster will investigate, evaluate, and resolve claims, with a focus on Property & Casualty lines, ensuring timely and accurate handling. Daily responsibilities include reviewing policy coverage; gathering and analyzing documentation; communicating with insureds, claimants, brokers, and carriers; calculating, maintaining reserves, and approving payment of claims within a specific monetary limit; and negotiating and settling losses within given authority. The role also involves maintaining detailed claim files, preparing reports, and collaborating with internal claims teams to achieve efficient and fair outcomes. The Claims Adjuster is expected to deliver professional, responsive service and contribute to continuous improvement of claims processes.

Responsibilities:

1. Review and formulate coverage positions by reviewing contracts and insurance policies. Prepare Declination of Coverage and Reservation of Rights letters if required.

2. Interview and correspond with insureds, claimants, and witnesses to complete liability investigations. Prepare Denial of Liability letters if required.

3. Calculate, maintain reserves, and approve payment of claims within a specific monetary limit.

4. Negotiate and settle losses within given authority.

Qualifications

• Bachelor's degree or equivalent work experience.
• Solid knowledge of Insurance and Insurance Claims processes, including coverage interpretation and regulatory compliance.
• Experience assessing Property Damage, including documentation review, loss evaluation, and coordination with vendors or experts.
• Excellent written and verbal communication skills, with the ability to interact professionally.
• Attention to detail, strong analytical skills, and sound judgment in evaluating liability and damages.
• Ability to work on-site in Sherwood, OR.
• Proficiency with claims management systems and standard office software (e.g., MS Office Suite).
• Prior experience in Property & Casualty claims adjusting preferred; relevant professional certifications or licenses are a plus.

Benefits & Pay

$45,000.00 - $65,000.00 per year. Salary is largely dependent on experience.

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance