Capital City Sweets Ice Cream Production Specialist

Job Description: Ice Cream Production Specialist

Capital City Sweets

Join Capital City Sweets as an Ice Cream Production Specialist, where you will play an essential role in producing the rich, creamy, small-batch ice cream our customers love. This position is responsible for preparing ingredients, operating ice cream production equipment, following established recipes, maintaining strict quality standards, and keeping the production area clean and organized.

We are seeking a dependable, detail-oriented individual who enjoys hands-on food production and can work efficiently in a fast-paced environment. The ideal candidate takes pride in consistency, cleanliness, food safety, and creating high-quality products.

Key Responsibilities

Ice Cream Production

• Produce a variety of ice cream flavors according to established recipes, procedures, and quality standards.
• Prepare traditional, seasonal, limited-time, and specialty ice cream flavors based on production schedules.
• Follow recipes accurately to ensure consistent flavor, texture, appearance, and product quality.
• Add mix-ins, sauces, ribbons, inclusions, and other ingredients at the appropriate stages of production.
• Monitor each batch throughout the production process and promptly report any quality concerns.

Ingredient Preparation

• Accurately measure, weigh, and prepare ingredients for each batch of ice cream.
• Organize ingredients before production to support an efficient workflow.
• Verify that ingredients are fresh, properly stored, and within their approved use-by dates.
• Follow appropriate procedures for handling allergens and preventing cross-contact.

Equipment Operation and Maintenance

• Safely operate ice cream machines, mixers, freezers, scales, and other production equipment.
• Follow all equipment operating procedures and manufacturer guidelines.
• Properly disassemble, wash, sanitize, and reassemble equipment after production.
• Report equipment issues, damage, or maintenance needs to management promptly.

Packaging and Labeling

• Transfer finished ice cream into appropriate containers, including tubs, pints, and other approved packaging.
• Portion products accurately and consistently.
• Label each product with the correct flavor, production date, batch information, and required allergen information.
• Ensure finished products are neatly packaged and stored at the proper temperature.

Quality Control

• Conduct routine quality checks during and after production.
• Evaluate ice cream for proper flavor, texture, consistency, appearance, and temperature.
• Ensure recipes and production procedures are followed exactly.
• Identify and report product inconsistencies, ingredient concerns, or production errors.
• Help maintain the high product standards expected by Capital City Sweets and its customers.

Inventory Management

• Monitor ice cream ingredients, flavorings, mix-ins, sauces, containers, labels, and other production supplies.
• Notify management when ingredients or packaging materials are running low.
• Assist with receiving, organizing, rotating, and properly storing production inventory.
• Follow first-in, first-out inventory practices to reduce waste and maintain freshness.
• Help track production quantities and ingredient usage as required.

Sanitation and Food Safety

• Maintain a clean, sanitary, and organized ice cream production area.
• Follow all Capital City Sweets sanitation procedures and applicable food safety regulations.
• Clean and sanitize work surfaces, utensils, equipment, sinks, floors, and storage areas.
• Follow proper handwashing, glove-use, temperature-control, and allergen-management procedures.
• Complete required cleaning and production checklists.
• Immediately report food safety concerns, spills, contamination risks, or unsafe conditions.

Production Organization

• Review daily and weekly production needs and prioritize batches accordingly.
• Prepare the production area before beginning each shift.
• Keep ingredients, tools, containers, and equipment organized throughout production.
• Communicate completed production, shortages, delays, and special needs to management.
• Help improve production efficiency while maintaining quality and safety standards.

Team Collaboration

• Work closely with management and other team members to meet production goals.
• Communicate clearly regarding inventory needs, equipment concerns, product quality, and production progress.
• Assist with training team members on approved ice cream production procedures when requested.
• Support a positive, respectful, and team-oriented workplace.

Education, Experience, and Qualifications

Previous Experience

Previous experience in ice cream production, dairy production, food manufacturing, a bakery, restaurant kitchen, or similar food-service environment is required. Training will be provided to the right candidate.

Attention to Detail

Must be able to accurately follow recipes, measure ingredients, document production information, and maintain consistent quality across every batch.

Physical Requirements

• Ability to stand and move for extended periods.
• Ability to lift and carry up to 50 pounds.
• Ability to bend, reach, push, pull, scoop, pour, and perform repetitive production tasks.
• Ability to work in refrigerated, freezer, and production environments.
• Ability to safely handle containers, ingredients, and equipment.

Availability and Flexibility

Must be willing to work a flexible production schedule, which may include mornings, evenings, weekends, holidays, or additional hours during high-volume periods.

Food Safety Knowledge

A basic understanding of food safety, sanitation, temperature control, and allergen awareness is preferred. Employees must be willing to complete any required food safety training or certification.

Reliability

Must be punctual, dependable, and prepared to complete scheduled production responsibilities. Consistent attendance is essential to maintaining product availability and production schedules.

Teamwork and Communication

Must be able to follow directions, communicate effectively, accept feedback, and work cooperatively with management and fellow team members.

Position Expectations

The Ice Cream Production Specialist is expected to consistently produce safe, high-quality ice cream while maintaining an efficient, organized, and sanitary production environment. Success in this role requires accuracy, reliability, urgency, pride in workmanship, and a commitment to the standards of Capital City Sweets. The hours for this role may fluctuate based on how busy the store is.

Join the Capital City Sweets team and help create the handcrafted ice cream flavors that bring sweetness and joy to our community.

Please apply at https://www.capitalcitysweetsmi.com/employment

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Experience:

• Food service: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Work Location: In person

Salary : $15