What are the responsibilities and job description for the CCHL Processor I Kennesaw position at Capital City Bank Group, Inc.?
Job Details
Description
Capital City Home Loans Loan Processor I - Capital City Bank _ More than your bank, your banker.
Hours Mon - Fri 40 Hours
General Summary
Prepare and process mortgage loan files from application through approval. This involves obtaining all necessary documentation as well as ensuring compliance with the bank, regulatory and investor guidelines and customer service standards. Acts as a liaison between the Loan Officers, the borrower(s) and various departments throughout the company.
All associates at Capital City Bank, Capital City Wealth, and Capital City Home Loans have access to confidential client information and must practice discretion at all times.
Principal Duties And Responsibilities
All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT (smile, greet, name, name, thank you) at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, Capital City Wealth, and Capital City Home Loans, with department managers setting the standard.
Associated Duties
Provides additional support to manager and department colleagues.
Completes all assigned/required Bank training within established timelines.
Knowledge, Skills And Abilities (KSAs) Required
The following KSAs are usually acquired through work experience and/or specialized course(s):
Minimum high school diploma or equivalent required. Some college preferred. One to three year's recent experience as a Processor and/or Jr. Processor. Extensive knowledge of Conventional, FHA, VA, Freddie and Fannie guidelines. Successful completion of in-house training program or other approved training program will be considered.
Working Conditions
The above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. This job description does not restrict Capital City Bank, Capital City Wealth, and Capital City Home Loans from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate.
Description
Capital City Home Loans Loan Processor I - Capital City Bank _ More than your bank, your banker.
Hours Mon - Fri 40 Hours
General Summary
Prepare and process mortgage loan files from application through approval. This involves obtaining all necessary documentation as well as ensuring compliance with the bank, regulatory and investor guidelines and customer service standards. Acts as a liaison between the Loan Officers, the borrower(s) and various departments throughout the company.
All associates at Capital City Bank, Capital City Wealth, and Capital City Home Loans have access to confidential client information and must practice discretion at all times.
Principal Duties And Responsibilities
- Prepare loan files for submission to underwriting.
- Responsible for maintaining constant & effective communication with borrower(s) throughout the loan process.
- Review and verify each file to ensure that all information is correct and current.
- Order credit reports, title commitments, surveys, and appraisals from the appropriate parties and review them for acceptability prior to submitting for approval.
- Responsible for assisting the post-closing and/or quality control department in obtaining any missing documentation needed in order to render a loan saleable into the secondary market.
- Review the pipeline reports daily to ensure accuracy of closing dates, program changes, loan amount changes and current status.
- Send complete loan packages to appropriate underwriter for final approval and validation.
- Responsible for adherence with all federal, state, and agency compliance standards as defined by CCHL's Compliance Department.
All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT (smile, greet, name, name, thank you) at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, Capital City Wealth, and Capital City Home Loans, with department managers setting the standard.
Associated Duties
Provides additional support to manager and department colleagues.
Completes all assigned/required Bank training within established timelines.
Knowledge, Skills And Abilities (KSAs) Required
The following KSAs are usually acquired through work experience and/or specialized course(s):
- Outstanding client service and communication skills (verbal & written).
- Excellent level of interpersonal skills to work effectively with others.
- Ability to process a caseload of 50 loans per month and close 25 loans per month.
- Basic understanding of loan processing and closing policies, procedures, documents, underwriting requirements, governmental and agency requirements, terminology and automated processing systems.
- Basic understanding of credit policies and approval processes.
- Computer proficiency, particularly with Microsoft Office Suite.
- Knowledge of industry standard underwriting system (FNMA DU, FHLMC LP, Asset Wise).
- Experience with mortgage software, such as Calyx Point, Encompass, Data Track or Empower.
Minimum high school diploma or equivalent required. Some college preferred. One to three year's recent experience as a Processor and/or Jr. Processor. Extensive knowledge of Conventional, FHA, VA, Freddie and Fannie guidelines. Successful completion of in-house training program or other approved training program will be considered.
Working Conditions
- Open office environment or hybrid depending on business needs.
- In the rare instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate or telecommute before, during or after, to ensure business continuity.
- Positions approved for Hybrid Flex/Remote Work are determined by department manager and will review and acknowledge the guidelines outlined in the Hybrid Flex/Remote Work Policy.
- Medical, Dental and Vision
- Life Insurance
- 401(k) with Matching
- Flexible Spending Accounts
- Tuition Assistance
- Stock Purchase
- Discounts on Products and Services
The above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. This job description does not restrict Capital City Bank, Capital City Wealth, and Capital City Home Loans from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate.