Planning Manager

Job Summary- Essential Functions:

The Planning Manager provides direct support to the Director of Planning and Development and is responsible for data analysis, management, and reporting for the CATA transit system and conducting surveys and other data gathering efforts. The Planning Manager also leads the administration of CATA’s 5310 program ensuring subrecipients comply with reporting and documentation requirements. Responsibilities require flexibility in working outside of normal business hours and attending public meetings as requested. The essential functions include the following:

• Develop, analyze, and interpret ridership and productivity reports.
• Analyze data and material factors for the CATA transit system and Departments (Executive, Planning, Operations, Finance, etc.).
• Analyze route and stop specific data for service evaluation and planning.
• Collect data that needs to be reported via established sources.
• Ensure accurate data reported to FTA, MDOT, and other governmental agencies.
• Monitor key performance indicators and data systems.
• Provide timely, reliable, and effective reports and communications, written and oral.
• Develop reports as requested by the Director of Planning and Development.
• Oversee 5310 subrecipients, including documentation collection and compliance monitoring.
• Participate as an effective member of the CATA administrative and management team and perform all duties described.

Reports To:

Director of Planning and Development

Duties:

• Analyze ridership and other data for various departments as needed.
• Conduct monthly system performance analysis using a variety of data sources.
• Prepare route specific analysis to be used in determining service adjustments.
• Conduct analysis of various route and system specific performance characteristics.
• Assist consultants in the development of reports, data collection, etc.
• Make presentations and represent CATA at meetings, public hearings, etc.
• Proactively study data to determine areas where improvement is warranted.
• Oversee 5310 subrecipients, including documentation collection and compliance monitoring.
• Work proactively and maintain positive relationships with administrative and union staff.
• Provide required data, materials, and reports, both oral and written.
• Follow high standards and practices at all times, including adherence to CATA’s commitment to equal employment opportunities.
• Work flexible schedules as needed outside of regular business hours and in excess of 40 hours per week to meet responsibilities.
• Maintain service and quality standards.
• Follow and promote safe work practices and all CATA safety rules, policies, and procedures.
• Consistently provide prompt, courteous, and appropriate service to the public.
• Know and perform all job duties within essential functions and as directed by CATA management, policies, procedures, and contractual agreements.
• Perform other duties as requested by the Director of Planning and Development.

Qualifications:

• Bachelor’s or Master’s Degree or similar educational background with coursework in Urban Planning, Statistics, Public Administration, or related field.
• Must be highly experienced with computer software including Microsoft Excel, Access, Strong proficiency in Microsoft Excel, Access, PowerPoint, Outlook, Word, and other analytical software and computer applications used at CATA.
• Minimum of five or more years of experience in urban planning and/or data/quality control required.
• Experience with transit software programs is preferred.
• Experience using GIS (Geographic Information Systems) is preferred.
• Prior experience in the public transit industry is strongly preferred.
• Excellent communication skills with strong attention to detail and ability to meet deadlines.
• Able to perform essential functions and duties and to perform other tasks as assigned.
• Cooperative, willing to work with and learn from others, and able to respond productively to change.
• Commitment to punctuality, reliability, and continuous improvement to meet on-going service requirements for public transportation.

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This job description is stated in general terms

and does not describe all duties which may be assigned or required.

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