Medical Assistant

JOB SUMMARY

The Medical Assistant is a graduate of an accredited school of Medical Assisting and is certified accordingly. The Medical Assistant practices within their scope as directed by the agency's Medical Director and the American Association of Medical Assistant (AAMA). The Certified Medical Assistant provides evidenced-based practice as per the Nurse Practice Act and other governing bodies and demonstrates growth in the ability to care for patients with chronic diseases; requires consultation with experienced clinicians and benefits from feedback; reports directly to the Director of Nursing and/or designee such as: Lead Licensed Practical Nurse and/or Registered Nurse.

ESSENTIAL FUNCTIONS

• Maintains professionalism while conducting agency business
• Prioritize and perform multiple tasks
• Recognize and respect cultural diversity
• Utilizes medical terminology appropriately
• Performs basic administrative medical assisting functions per agency guidelines
• Schedule, coordinate, and monitor appointments where necessary to include conducting follow-up telephone calls
• Comprehends and adheres to managed care policies and procedures
• Utilizes electronic technology to receive, organize, prioritize and transmit information per agency guidelines
• Actively participate in the referral process

Clinical

• Triage all clients (including pediatrics) scheduled to see a provider according to agency policy and procedures
• Works directly with the providers as assigned
• Conducts patient history and chief assessments
• Documents demographical and/or medical information into the agency's electronic medical record with the ability to retrieve specific data accordingly
• Apply principles of aseptic technique and infection control
• Comply with quality assurance practices
• Collects and processes specimens
• Performs inventory of supplies and equipment
• Performs routine maintenance of administrative and clinical equipment
• Travels from site to site, when necessary, to provide direct patient care, triage, and/or other duties as assigned. Must maintain a valid Virginia driver’s license and update HR where necessary
• Assist in teaching health promotion and disease processes
• Practice within legal and ethical boundaries
• Complies with established risk management and safety regulations
• Review the next days schedule and prepare huddle information
• Performs other duties as assigned

EDUCATION AND EXPERIENCE

• Must be certified to practice in the state of Virginia, current CPR (BLS) certification is required.
• Experience as a Certified Medical Assistant within a community health and/or public health setting is preferred.
• At least one year or more of experience. Medical Assistant experience in Pediatrics is preferred.
• Team player, goal-oriented, and highly adaptable.
• Must be computer literate
• Self-starter, efficient, and professional and promotes the organization through positive public relations.
• Excellent interpersonal, analytical, and communication skills.
• Embrace challenges and provide solutions.
• High level of punctuality and organization; must be customer service oriented