Library Clerk at our Meridian Libraries - Okemos

Location

Okemos Library - Okemos, Michigan 48864

Hours

Part-time Position 20 hours/week, will include evenings and weekends.

Capital Area District Libraries (CADL) provides library services to our local communities seven days per week. All positions except those in the Administrative Offices will require some evening and weekend hours, including Sundays. While this position is currently assigned at the above location, CADL reserves the right to require all employees to be available for assignments at any CADL location.

Salary

$15.04 per hour

Nature of Work

Under the supervision of a Branch Head or Circulation Head, performs a variety of circulation desk and shelving duties. Assists patrons at the Circulation Desk, providing excellent customer service, referring them to other staff members as needed; assists patrons in looking up materials in the library catalog and instructs them in the use of library equipment. Assists in other areas of the library, providing support when workloads dictate.

Education & Experience

• Provides excellent, friendly, and user-centered service that welcomes all community members seeking library services. Builds relationships through inclusive communication and showing a sense of fairness and goodwill.
• Assists patrons by issuing and renewing library card accounts and with check-in and check-out of materials utilizing CADL circulation policy and procedures.
• Works with patrons on account issues according to defined procedures. Answers questions both in person and on the phone appropriate to skill level; relays messages to appropriate individuals.
• Assists patrons with routine location questions, referring patrons to other staff members as needed; assists patrons to look up materials in the library catalog and instructs patrons in the use of library equipment

To Apply

Applications must be received by 5:00 pm on Friday, October 30th