SDMS Technical Lead

Technical Analyst to support the technical/infrastructure workstream of an SDMS upgrade program

Key Responsibilities:

• Environment build & readiness: Drive DEV/TEST/PROD readiness (server sizing inputs, VM provisioning coordination, storage, OS baseline, access, endpoint readiness).

• Network & security enablement: Own/coordinate firewall rule requests, port/protocol mapping, connectivity testing, and troubleshooting across app/DB/file shares/instrument endpoints.

• Certificates / PKI: Coordinate TLS certificates (requests, installation coordination, renewals), validate trust chains, and troubleshoot TLS/certificate issues impacting services/web components.

• Identity & access: Manage AD groups, service accounts permissions, least privilege access, and access matrix documentation.

• Application technical support: Support install/upgrade readiness activities for Agilent ECM, Chromeleon CDS, Rotronic RMS, and Waters LC/MS data flow touchpoints (or comparable platforms).

• Operational readiness: Coordinate backup/restore approach, monitoring requirements, AV exceptions (as needed), patching windows, and operational runbooks for steady-state support.

• Cutover & hypercare: Execute/coordinate cutover readiness checklists, smoke tests, and hypercare triage with IT and vendors; maintain issue log and drive resolution.

• Ensure comprehensive technical documentation is developed and maintained throughout the SDLC for the SDMS upgrade program. This includes compiling System Design Specifications received from vendors, preparing and updating the Access Control Plan, documenting the Transition to Support process, and other required artifacts to support operational readiness and traceability.

Mandatory skills:

• Experience with Thermo Fisher Chromeleon CDS, Agilent ECM, Rotronic RMS, and/or Waters LC/MS integrations (or comparable lab informatics platforms).

• Experience supporting lab/instrument environments (segmented networks, instrument PCs, controlled patching windows).

  PowerShell/scripting for verification/health checks and log collection.

• Familiarity with validation support artifacts (IQ/OQ readiness evidence, configuration records).

• 5 years in technical analyst/systems analyst roles supporting enterprise on prem applications.

• Strong experience with Windows Server and enterprise application troubleshooting (services, logs, performance basics)

• Proven success coordinating server provisioning (VMs, storage, access, environment readiness)

• Proven experience with firewall rules/port management, DNS basics, connectivity testing, and issue triage

• Working knowledge of TLS/SSL certificates and enterprise PKI request processes

• Experience with Active Directory, service accounts, permissions, and least privilege concepts

• Familiarity with SQL Server connectivity concepts (instances, ports, authentication patterns) and partnering with DBAs

• Experience operating in change-controlled / regulated environments (documentation, traceability, governance)

The pay range that the employer in good faith reasonably expects to pay for this position is $36.98/hour - $57.79/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Salary : $37 - $58