Scrum Master – Communications ART

Location: NYC (Hybrid – 3 days onsite)

Engagement: Large Insurance & Communications Program

Experience: 10–14 years overall | 5 years as Scrum Master

Salary: Up to 118,000 dollars plus a 15% bonus

Candidates must be authorized to work in the U.S. without current or future visa sponsorship.

Role Overview

We are seeking a senior Scrum Master with program‑level delivery experience to support a Communications Agile Release Train (ART) within a large, complex insurance environment.

This role is delivery‑focused and execution‑oriented. You will partner closely with Product, Architecture, and Release leadership to drive predictable Agile outcomes across multiple teams, internal platforms, and third‑party vendors in a co‑sourced delivery model.

This is not a traditional PM or Agile Coach role—hands‑on ART execution, dependency management, and delivery ownership are key.

Key Responsibilities

• Facilitate core Scrum ceremonies (Sprint Planning, Daily Stand‑ups, Reviews, Retrospectives) for one or more teams within the Communications ART
• Support PI Planning, iteration execution, and ART‑level ceremonies in alignment with SAFe practices
• Proactively identify, track, and manage cross‑team, cross‑ART, shared‑service, and vendor dependencies
• Coordinate delivery timelines with internal platform / integration teams and external vendors / partners
• Remove impediments, manage risks, and drive predictable sprint and PI delivery
• Maintain and communicate program‑level status, risks, and dependency dashboards
• Partner closely with the Release Train Engineer (RTE), Product Managers, Product Owners, and Solution Leads

Required Skills & Experience

• 5 years hands‑on experience as a Scrum Master
• Strong experience working in SAFe / Agile Release Train (ART) environments
• Proven program‑level or large‑scale delivery experience on complex initiatives
• Demonstrated success managing cross‑team and third‑party dependencies
• Experience working in co‑sourced delivery models (onshore/offshore)
• Strong stakeholder communication and facilitation skills
• Proficiency with JIRA, Azure DevOps, and/or Rally

Preferred Qualifications

• Experience supporting Communications, Digital, or MarTech ARTs
• Exposure to Customer Communications platforms (OpenText Exstream, xPression, Quadient, Adobe, etc.)
• Insurance domain experience
• SAFe certifications (SSM / SASM) and/or PMP

Why Capgemini

At Capgemini, you’ll work on enterprise‑scale programs with leading insurance and financial services organizations, collaborating with global teams while maintaining strong local delivery ownership. We value execution, transparency, and delivery excellence—and we support long‑term career growth within our Agile and Digital practices.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com

Life at Capgemini:

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work

• Healthcare including dental, vision, mental health, and well-being programs

• Financial well-being programs such as 401(k) and Employee Share Ownership Plan

• Paid time off and paid holidays

• Paid parental leave

• Family building benefits like adoption assistance, surrogacy, and cryopreservation

• Social well-being benefits like subsidized back-up child/elder care and tutoring

• Mentoring, coaching and learning programs

• Employee Resource Groups

• Disaster Relief