What are the responsibilities and job description for the D365 CE/CRM Architect position at capgemini?
Defining technology foundations required for Phase 1 – covering architecture, platform, environments, infrastructure, integration approaches, tooling, and non functional requirements
The D365 CE / CRM Architect will lead the design and implementation of the Unified Experience layer for the Skylark platform, leveraging Dynamics 365 Sales, Customer Service, and Power Platform. This role is responsible for defining a scalable, multi-brand CRM architecture that integrates seamlessly with CDP, orchestration, and enterprise services.
This is a critical leadership role during mobilization, responsible for establishing design standards, data models, and CRM-led experience patterns across the platform
The D365 F&O / eCommerce Lead will drive the design and implementation of finance, order management, and commerce capabilities within the Skylark platform. This includes B2B/B2C commerce flows, financial operations, and cross-system orchestration with CE and external channels (e.g., Shopify, partner ecosystems).
This role is critical to ensuring seamless transaction processing, billing, and product lifecycle management across brands and channels.
Strong expertise in:
D365 Sales, Customer Service, Omnichannel
Dataverse and Power Platform
Experience in multi-tenant / multi-brand CRM implementations
Strong understanding of:
Customer 360 / CDP integration models
Event-driven architecture
The pay range that the employer in good faith reasonably expects to pay for this position is $50.85/hour - $79.46/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
Salary : $51 - $79