Change Control Lead (Video Streaming Technologies)

Technical Skills:

• Strong domain knowledge in Video technologies, Set-Top Box platforms, and streaming ecosystems

• Good understanding of Networking and WiFi technologies impacting video delivery

• Solid understanding of software architecture, system integration, and dependencies across components

• Proficiency in Linux environments and familiarity with C/C based systems

• Experience with monitoring and data analysis tools such as Elastic, Splunk, Datadog, or similar

• Strong analytical and problem-solving skills with the ability to assess risk and impact of changes

• Familiarity with software development lifecycle (SDLC), version control systems, and Agile methodologies

• Experience with release management, change control processes, and production support

• Excellent communication and stakeholder management skills across cross-functional teams
  

Leadership & Behavioral Skills:

• Strong decision-making skills, especially under ambiguity and time constraints

• Ability to lead change control forums and drive consensus across diverse stakeholders

• Proven ability to prioritize competing demands and manage risk effectively

• Capability to lead teams, delegate responsibilities, and ensure timely delivery of outcomes

• Proactive mindset with a focus on continuous improvement and operational excellence
  

Key Responsibilities:

• As a Change Control Lead, you will be responsible for governing, evaluating, and driving all software and configuration
  changes impacting video/set-top box platforms, ensuring stability, quality, and minimal customer impact.

• You will lead the change review and approval process by assessing risk, impact, and readiness of proposed changes across video systems, middleware, firmware, and network components.

• You will leverage strong analytical thinking to evaluate field issues, proposed fixes, and enhancements, ensuring that only well-vetted and high-quality changes are promoted to production.

• You will collaborate closely with triage, development, QA, release management, and operations teams to ensure alignment on priorities, root cause insights, and deployment strategies.

• You will drive decision-making during change control boards (CCB), balancing urgency, risk, and business impact while providing clear recommendations.

• You will analyze Business Intelligence, telemetry, and field metrics (e.g., crash rates, playback failures, network performance) to proactively identify risks associated with changes and prevent regressions.

• You will ensure proper change documentation, traceability, rollback strategies, and compliance with release governance processes.

• You will lead incident reviews related to change failures and drive continuous improvement in change management practices.

• You will operate in a fast-paced environment, coordinating across multiple teams and stakeholders, ensuring timely and high-quality releases.

• You will mentor and guide team members, leveraging team strengths and improving capabilities through training and structured processes.

• You will stay current with evolving tools, technologies, and best practices in video platforms, cloud services, monitoring systems, and DevOps methodologies.
  

Mandatory skills:

• Change Control, Networking and Wi-Fi Technologies, Video technologies, Set-Top Box platforms, and streaming ecosystems
  

The pay range that the employer in good faith reasonably expects to pay for this position is $32.36/hour - $50.56/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Salary : $32 - $51