What are the responsibilities and job description for the Agentic AI QA Engineering Manager (Director QA Automation & AI) position at Capgemini America, Inc.?
Locations: Charlotte, NC | New York, NY | Chicago, IL | Charlotte, NC | Atlanta, GA (Hybrid 3 days onsite)
Salary: $180K $200K base 20% bonus
Employment: Full-Time
Sponsorship: Not available (No C2C / No Visa Sponsorship)
Overview
We are seeking a hands-on QA Engineering Manager to lead the transformation of Quality Engineering through automation and AI-driven (agentic/LLM-based) testing.
This role will focus on modernizing an existing QA function, increasing automation maturity, and introducing AI-assisted test generation, execution, and optimization within an Agile environment.
Key Responsibilities
- Lead modernization of QA by shifting from manual testing to automation-first and AI-assisted testing models
- Design and implement automated test frameworks for web, mobile, and API applications
- Develop and scale LLM/agent-based testing approaches (test generation, self-healing, intelligent prioritization)
- Integrate automated and AI-driven testing into CI/CD pipelines
- Evaluate current QA processes and drive improvements in efficiency, coverage, and reliability
- Partner with engineering, product, and business teams to align testing with user journeys and business outcomes
- Manage and mentor QA team members while remaining hands-on with automation and scripting
Required Qualifications
- 7 10 years of experience in QA Engineering / Test Automation
- Prior experience leading or managing QA teams in large-scale Agile environments
- Strong hands-on experience with test automation (Selenium, Playwright, Cypress, or similar)
- Experience writing and maintaining automation scripts (Java, Python, or similar)
- Exposure to AI/LLM-based testing, test generation, or automation enhancements
- Experience testing web, mobile, and API-based applications
- Strong understanding of CI/CD integration for automated testing
- Experience in financial services or regulated environments is a plus
- Strong understanding of risk, controls, and enterprise QA standards
Nice to Have
- Experience with agentic AI concepts (multi-agent systems, self-healing tests, human-in-the-loop validation)
- Familiarity with modern AI/automation tooling for QA
- Experience improving or building QA functions from low to high automation maturity
What You ll Be Doing in the First 6 Months
- Assess current QA and automation maturity
- Increase automation coverage and improve testing efficiency
- Introduce and scale AI-assisted testing capabilities
- Establish a more engineering-driven QA approach
Additional Notes
- This is an internal hiring process (no client interview)
- Candidates must be able to work onsite 3 days/week in one of the listed locations
- This role requires a hands-on engineering leader, not a process-only QA manager
Salary : $180,000 - $200,000