What are the responsibilities and job description for the Club Services and Sales Operations Assistant position at Capelli Sport?
Who We Are:
Capelli Sport is a global multi-sports brand based in New York City and New Jersey, specializing in team sports. With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences. Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of knowhow on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.
What We Are Looking For:
We are seeking a detail-oriented and organized Club Services and Sales Operations Assistant to join our team. This role is responsible for supporting daily club service operations, assisting with sales processes, maintaining accurate records, and ensuring excellent communication between departments.
About the Role:
- Provide administrative support to the Club Services and Sales Operations team
- Assist with order processing, sales tracking, and reporting
- Maintain accurate customer and account records
- Support communication between sales, customer service, and operations teams
- Help resolve client inquiries and ensure timely follow-up
- Prepare reports, spreadsheets, and internal documentation
- Assist with inventory coordination and product/service updates
- Support special projects and day-to-day operational tasks as needed
About You:
- You have a Bachelor's degree from an accredited college
- Strong organizational and multitasking skills
- You have the ability to collaborate with other team members
- Excellent communication and customer service abilities
- Proficient in Microsoft Office, especially Excel and Outlook
- Attention to detail and ability to work in a fast-paced environment
- You have experience with CRM platforms such as Salesforce
- You have a track record of driving results
- You’re hardworking and goal-oriented
- You have a tireless positive attitude
- You have a growth mindset and view challenges as learning opportunities, not failures
- You love getting to know new people and helping them improve their product/services.
Capelli Sport LLC. is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, age, veteran or military status, or any other category protected under the law. Capelli Sport is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation