Director of Maintenance

Department:              Rooms Department

Position:                     Director of Maintenance

Reports To:                General Manager

Supervisory Responsibilities:    Maintenance Personnel

Position Overview:   Establish and maintain a regular preventative maintenance schedule which encompasses the property, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs.  Work in partnership with the Front Desk, Housekeeping and management to ensure daily communication and immediate correction of guest issues as well as upkeep of public areas in order to maintain an attractive hotel with high standards.  Manage and train staff.  “Hands on” management style required.

These duties may be described as, but not limited to:

• Conduct daily walk-through of the properties and visually assess the safe and efficient maintenance and operation of the physical structure of the hotels, all mechanical, electrical, HVAC systems and any other related equipment.
• Establish and maintain a verifiable ticketing system for reporting and tracking of unsatisfactory maintenance conditions, prioritizing guest-related issues.
• Establish and maintain a calendar and SOP, (Standard Operating Procedures) for the periodic maintenance of all major mechanical equipment and record keeping of mechanical maintenance, inspections, and improvements.
• Establish and maintain a calendar and SOP and preventative maintenance needs and schedule for all public spaces, guest rooms and grounds.   
• Verify completion of all routine maintenance and preventative maintenance:  guest rooms, public spaces, kitchen, restaurant, gift shop, fitness room, spa, pool, laundry, elevators and back of the house spaces, and grounds.  
• Order and maintain inventory of preventative maintenance supplies such as:  filters, belts, light bulbs, vacuum cleaner parts, etc.
• Verify completion of all repairs, replacement, and renovation projects.
• Hire, train, supervise and discipline staff.
• Adhere to all company purchasing policies and controls, including but not limited to:  contractor bids, budgets and schedules.  Follow Company and OSHA prescribed safety procedures for personnel and equipment.  
• Maintain effective energy management and preventive maintenance programs and conduct special training for other operating departments on the safe and efficient use of equipment and energy in the hotel.
• Inform the hotel General Manager and hotel department heads on a regular basis regarding the specific and overall condition of the building structures, related systems and equipment, offering prudent, cost effective proposals for maintaining these systems.  Access and input information into a computer and generate reports.
• Respond to guest-related calls as a priority.
• Work closely with Front Desk and Housekeeping to schedule preventative maintenance related work in guest rooms during low occupancy periods.
• Work closely with General Manager to prevent loss of room revenue by not allowing rooms to be placed on “off market” report – due to substandard maintenance related issues.   
• Attend weekly meetings, as required, including:   Staff Meeting, Rooms Dept. Meeting, and other meetings as requested by General Manager.  
• Conduct daily “huddles” with Maintenance Team to review daily tasks and deploy the team.  Conduct weekly Maintenance Dept. meeting to review safety standards, SOPs, adherence to policies, renovation projects, guest related issues, etc.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.  In addition, attendance at all scheduled training sessions and meetings is required.
• Other duties as assigned. 

Required Knowledge, Skills, Abilities:

• Supervise necessary repairs and maintenance through the hotel.  
• Prepare technical data related to:  Requests for Proposal, bidding, purchase orders, project work, alterations and repairs for properties.  
• Adhere to required building codes, licensing regulations, and immediately address any city, county or state mandated requirements or violations.
• Actively train in fire prevention, environmental health and safety and engineering systems.  Attend all meetings regarding hotel operations.
• Oversee water treatment programs.
• Must read, write, and understand the primary language used in the workplace.
• Must possess thorough knowledge of plumbing, electrical systems, maintenance of records of power, water and fuel consumption, and all types of mechanical equipment such as chillers, boilers, water softeners and refrigeration equipment.
• Must have strong administrative experience relating to maintenance and engineering protocol, including:  record keeping procedures, ordering materials and inventory control, securing bids, city/county/state and other applicable building laws, construction, blueprint reading, etc.
• Must possess basic computational ability and computer skills.
• Must be able to work in extreme temperatures like freezers (-10ºF) and kitchens ( 110ºF), possibly for one hour or more.
• The worker is subject to noise:  there is sufficient noise to cause the worker to shout in order to be heard above the surrounding noise level.  Also subject to vibration:  exposure to oscillating movements of the extremities or whole body.
• Must be able to sit at a desk for up to 2 hours per day.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length, and be able to reach other locations of the hotel in a timely manner.
• Must be able to bend, stoop, squat and stretch to full cleaning and maintenance tasks.
• Must be able to lift up to 25 pounds on a regular and continuing basis, frequently lift 50 pounds, and occasionally lift up to 100 pounds.
• The worker is subject to hazards:  includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat, chemicals, atmospheric conditions—one or more of the following conditions that affect the respiratory system or skin:   fumes, odors, dusts, mists, gases, oils or other cutting fluids, or poor ventilation.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Requires manual dexterity to use and operate all necessary equipment. 

Minimum Qualifications:

• High school or equivalent education required.   Bachelor’s Degree or related technical school degree preferred.
• Must have a 3 to 5 years experience in a major hotel, hospital or building, including 4 years in a supervisory capacity.
• Must have the ability to obtain and/or maintain any government required licenses, certificates or permits.  Must possess, or have the ability and experience to acquire a first class operating engineer’s license in boilers and air conditioning as required.
• All employees must maintain a neat, clean and well-groomed appearance per Barons Cove standards 

Salary : $90,000