What are the responsibilities and job description for the Unit Secretary- Emergency Department, Full Time Days position at Cape Fear Valley Health System?
Facility
Betsy Johnson HospitalLocation
Dunn, North CarolinaDepartment
Emergency DepartmentJob Family
Nursing SupportWork Shift
Days (United States of America)Summary
Provide clerical services to maximize the functioning of the unit. Maintain responsibility for telemetry emergency phone.Knowledge, Skills, and Abilities
Major Job Functions
The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:
Greet patients upon admission by introducing themselves and welcoming patient to the unit
Introduce self to patients daily with face-to-face contact
Identify the patient by using name and date of birth to include checking medical records that accompany the patient and patient armband
Act as receptionist and greets hospital staff and visitors
Initiate, receive, and deliver telephone messages related to unit activities
Maintain patients’ charts on assigned units
Order and maintain adequate supply levels on unit
Assume responsibility for answering the telemetry emergency phone and pass responsibility if leaving the desk
Files telemetry strips in a timely manner in the location predetermined by the floor
Set up assignments in Responder system, answers call lights, and sets services as necessary
Demonstrates responsibility concerning customer satisfaction, patient throughput, and hospital capacity
Other duties as assigned
Minimum Qualifications
The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:
Education and Formal Training:
High school diploma or equivalent required
Completion of medical terminology course preferred
Work Experience:
1 year Medical Assistant or Nursing Assistant experience preferred
Knowledge, Skills, and Abilities Required:
Proficiency in reading, writing, and speaking the English language
Physical Requirements:
Ability to work at computer/monitor for long periods
Ability to remain calm under emergency situations
Sits for prolonged periods
Ability to communicate verbally
Auditory and visual acuity to accurately perform job functions
Position may involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material
Required Licenses and Certifications
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
Benefits:
Health Insurance, Vacation & Paid Time Off, Employee Discounts