What are the responsibilities and job description for the Move-In Coordinator position at Cape Fear Valley Health System?
STATEMENT OF JOB:
The Move-In Coordinator is responsible for assisting all new residents and their families with the move-in process, including assisting with all required move-in documentation and completion of the residency agreement.
Responsibilities include but are not limited to:
Move In Process:
- Ensure that all new resident paperwork (UAI, physical assessment, ALF assessment, etc) is completed prior to move-in and provided to the Health Care Coordinator
- Complete residency agreement with the resident or family
- Calculate pro-rated monthly rate for resident at move-in
- Collect all monies owed the community when resident moves-in
- Coordinate preparation of selected apartment to ensure it is ready for move-in
- Communicate to managers the status of all new move-ins or potential move-outs
- Conduct tours of the community and answer inquiry calls when marketing team is not available
- Provide all move-in paperwork to the Business Office Manager and Health Care Coordinator for resident file set-up
- Follow-up with new resident and family weekly for the first month of residency to answer questions and ensure a smooth transition to The Crossings
- All other duties assigned
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