Thrift Sales Associate/Part Time

GENERAL SUMMARY

The Sales Associate assists the store manager in all aspects of store operations, including customer service, donation processing, and opening and closing of store. 

ESSENTIAL JOB FUNCTIONS*

• Opens and closes store as needed
• Processes customer transactions on POS system
• Responds to customer and donation inquiry emails and phone calls
• Provides top-class customer service in store, email, and over the phone
• Assists customers with loading of purchases
• Takes pictures of store merchandise 
• Prices products, and performs regular inventory checks
• Makes sure all signage is up to date daily
• Faces products and checks sell by dates on perishable pantry items
• Maintains clean and organized sales floor for displaying items
• Works with job coaches to provide job training and mentorship for the individuals we serve
• Maintains an encouraging and positive work environment 
• Attends all staff meetings, trainings and development activities, as required
• Serves as mandated reporter for suspected cases of abuse and/or neglect to the Disabled Persons Protection Commission (DPPC)

OTHER DUTIES AND RESPONSIBILITIES

• May assist with end of day banking procedures
• May assist with agency events
• May assist at other Cape Abilities retail locations, such as Cape Abilities Farm
• Performs additional duties, as assigned

WORKING CONDITIONS/PHYSICAL DEMANDS*

• Frequent walking, standing, bending and twisting
• Ability to lift a minimum of 50 pounds
• Ability to work with sharp instruments/tools
• Occasional exposure to inclement weather

COMPETENCIES

• Adaptability:  Able to deal with frequent change, delays, or unexpected events; manages competing demands; changes approach or method to best fit the situation; inspires others to be adaptable to change.
• Ethics, Values and Diversity:  Promotes an appropriate and effective work environment and strives to ensure that the agency’s core values and beliefs are applied during all circumstances; genuinely cares about people; deals effectively with all races, nationalities, cultures, disabilities, ages, lifestyle choices and genders; supports equal and fair treatment and opportunity for all; adheres to and promotes the Americans with Disabilities Act (ADA); advocates for the rights and interests of individuals with disabilities to maximize their potential in the programs and communities of their choice.
• Integrity and Trust:  Is respectful, truthful, and transparent; keeps confidences; takes ownership and responsibility for decisions and outcomes.
• Problem Solving and Judgment:  Probes all useful and constructive sources to find pertinent answers; can analyze issues, identify problems and work toward appropriate solutions; collaborates with others or as part of a team; displays willingness to make decisions; makes timely decisions; exhibits sound and accurate judgment.
• Oral and Written Communications:  Speaks clearly, appropriately and effectively with a diverse group of individuals; is an active listener and gets clarification when necessary; participates constructively in meetings; is able to write clearly and succinctly; is able to communicate clearly in a variety of settings and situations.